To identify opportunities to grow business within existing client account(s). Collaborates with MD/Sales Director, to develop client and/or account-based growth strategies & plans to support the
overall Client Group go-to-market (GTM) strategy and targets
Job title:
Client Partner
Grow the value of client account (s), through deepening client relationships and networks to bring new insight to client’s strategic and operational priorities and transformation agenda
• Proactively build, prioritise and align account growth plans, supported by win strategies to meet account growth plans and targets; drawing on sales and pre-sales team to support sales
execution as appropriate
• Lead qualification recommendations, through sales governance, ensuring opportunities & proposals adhere to commercial, operational and architectural standards
• Rigorous sales forecasting and management of the sales pipeline (using the full Salesforce capability) to enable accurate data-led sales planning, reporting & performance
• Model effective use of account planning and management tools and approaches to drive sales performance and deliver account growth
• Works in partnership with Business Development to on-board and ensure a smooth transition of new business into client account management
• Works in partnership with clients to identify and crystalise solutions to improve their existing service or address new service requirements
• Develops win strategies that maximise profitable growth by engaging (1) new customer & product insight & innovation into retender opportunities, (2) business development, proposition &
pre-sales teams to co-create solutions to address new client needs , (3) Transactional Sales team to quote and close sales for standard services
• Inspires, motivates a high-performing account management team by modelling and instilling a culture of account-based sales excellence, coaching and performance management
• Identifying where the division can bring new value to the client through service innovation and / or new services that meet the client needs
Location:
Leeds
,
United Kingdom
Time Type:
Full time
Contract Type:
Permanent
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.
Operating across eight countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology.
We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly.
A publicly listed business with adjusted revenue of £2.4bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions.
We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders.
