CMC Markets

Client Onboarding & Maintenance Executive

CMC Markets  •  Warsaw, PL (Onsite)  •  18 hours ago
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Job Description

We're looking for a proactive and diligent Client Onboarding Executiveor KYC Analystto join our team and help deliver exceptional onboarding experiences for our clients. This role is ideal for someone who thrives in a fast-paced environment, takes pride in precision, and enjoys working collaboratively across the business.

What you’ll be doing

  • Managing end-to-end KYC due diligencefor new and existing clients, including individuals, corporates and other legal entities.
  • Acting as the primary point of contactthroughout the client onboarding journey.
  • Carrying out comprehensive assessments across key areas such as CDD, EDD, Source of Wealth/Funds, PEPs, Sanctions and Adverse Media Screening, as well as Suitability/Appropriateness, MiFID categorisation, FATCA/CRS, and EMIRrequirements.
  • Identifying gaps, collecting and verifying documentation using both internal systems and reputable external sources.
  • Assessing customer risk profiles, spotting potential financial crime indicators (e.g., money laundering or fraud) and escalating concerns appropriately.
  • Utilising open-source tools and platforms such as company registries and LexisNexis to support due diligence work.
  • Reviewing a wide range of entity types and structures, including corporates, funds, partnerships and trusts.
  • Ensuring all KYC/AML records meet internal policies, regulatory standards and industry best practice, both local and international.
  • Maintaining accurate and up-to-date client information across internal systems.
  • Managing workflow to ensure timely completionof reviews and daily priorities.
  • Supporting departmental and cross-functional projects as required.
  • Tracking outstanding queries through to resolution and ensuring clear documentation of actions for accurate MI.
  • Building strong working relationships with teams such as Sales, Financial Crime, Compliance and Legalto help remove onboarding blockers.
  • Contributing to the enhancement of KYC procedures and best practice frameworks.
  • Staying up to date with regulatory developments and industry trends across AML, KYC and Suitability/Appropriateness.

What you’ll bring

  • At least 2 years’ experiencein KYC and client onboarding.
  • Strong working knowledge of end-to-end KYC, including complex structures.
  • Solid understanding of PEPs, sanctions and adverse media screening
  • Experience with Suitability/Appropriateness assessmentsand MiFID categorisation
  • Familiarity with relevant regulations such as FCA requirements, JMLSG guidance, MiFID, and Money Laundering Regulations
  • Confidence in sourcing CDD information from publicly available sources.
  • Excellent analytical, investigative and numerical skills, with high attention to detail.
  • Strong communication skills, both written and verbal, with an ability to collaborate effectively across teams.
  • Able to work independently while contributing positively to a team environment.
  • Some knowledge of trading instruments (advantageous but not essential).

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age

CMC Markets

About CMC Markets

CMC Markets is a global provider of online trading and investment services, with a comprehensive retail, professional and institutional offering. Established in 1989, we're headquartered in the City of London, with regional hubs in Australia, Bermuda, Canada, Germany, Singapore, and the United Arab Emirates. The company is listed on the LSE under the ticker CMCX and is a constituent of the FTSE 250 index.

Around the world, more than 1.5 million customers trade and invest with us*. Clients use our proprietary, award-winning online trading platforms and mobile apps**, plus MT4 and TradingView, to trade on thousands of financial instruments via spread bets (UK & Ireland only), contracts for difference (CFDs), and options. We offer transparent and competitive pricing, fast execution, and dedicated 24/5 customer service.

*1.621 million unique user logins for our invest and CFD platforms globally (August 2024).

**Best Mobile Trading Platform & Best Spread Betting & CFD Education Tools, ADVFN International Financial Awards 2025; No.1 for Commissions & Fees, No.1 Most Currency Pairs, Best-in-class for Overall Excellence, Mobile Trading App, Platform & Tools & Research, ForexBrokers.com Awards 2025.

Disclaimer: Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 67% of retail investor accounts lose money when spread betting and/or trading CFDs with this provider. You should consider whether you understand how spread bets, CFDs, OTC options or any of our other products work and whether you can afford to take the high risk of losing your money.

Professional clients: Countdowns carry risk to any capital invested. These products are not suitable for all investors. CMC does not endorse, control or take responsibility for any third party content on or linked to this account. Nothing in this material is (or should be considered to be) financial, investment or other advice on which reliance should be placed.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
London, GB
Year Founded
1989
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