We are Australia’s peak rights and advocacy organisation for people with disability, advancing and protecting the rights, health and wellbeing of the people and communities we serve. Our vision is of a socially just, accessible and inclusive community, in which the human rights, belonging, contribution, potential and diversity of all people with disability are recognised, respected and celebrated with pride.
We offer an inclusive, supportive and collaborative work environment where the contribution of each team member is valued and commitment to our purpose is visible. In addition to an above-award salary, we offer immediate access to tax-reducing salary packaging and other generous conditions.
People with Disability Australia (PWDA) provides a disability Information, Intake and Referral service that facilitates links between people with disability and appropriate services by providing face to face, telephone and web-based intake, information and referrals
The Client Officer answers incoming phone calls and responds to online information requests. You engage with people with disability, their families, and others who contact PWDA. You will provide them with information about PWDA and referrals to PWDA programs where appropriate. The Client Officer will also assist in identifying relevant external agencies who may be of assistance, when PWDA is not able to help.
This is an office-based role in Surry Hills next to Central Station.
PWDA is a proud employer of people with disability, and people with disability are strongly encouraged to apply for these positions. We are an EEO employer and we embrace the diversity of our people, such as diversity in disability, race, cultural background, ethnicity, age, gender identity, sexual orientation, or intersex status.
If you require a reasonable adjustment at any time during the recruitment process, please let us know and we will be happy to collaborate with you on this.
For any enquiries regarding the role or working with PWDA, please email people@pwd.org.au
Applications close at 5:00pm on Friday 30 October 2026.
We are actively recruiting and will begin interviewing suitable candidates straight away. Early applications are encouraged, as you may miss out if you delay applying.
Only shortlisted candidates will be contacted.
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
