Job Description

Job Title: Client Financial Services - Cash Posting (Remote)

Location: Remote (Springfield, Missouri)

Department: Client Financial & Benefit Advocacy Services

Employment Type: Full-time

Schedule: Monday - Friday, 8:00 A.M. - 5:00 P.M.

Job Summary:

Join Burrell Behavioral Health as a Client Financial Services Representative - Cash Posting and help support quality client care through accurate, timely financial processing. In this remote role, you will post and reconcile client and insurance payments, resolve account discrepancies, and collaborate with a compassionate team committed to serving our communities. If you are detail-oriented, organized, and knowledgeable about insurance billing and collections, we invite you to bring your financial services experience to our team.

This position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Post client and insurance payments accurately and efficiently.
• Reconcile accounts and research payment variances to identify and resolve discrepancies.
• Enter and maintain financial information with a high level of accuracy and attention to detail.
• Respond to account-related inquiries and provide professional, service-focused support.
• Collaborate with team members and other departments to resolve payment and account issues.
• Organize financial records and manage multiple priorities while meeting established deadlines.
• Use Microsoft Excel, accounting software, and other financial tools to support daily cash-posting activities.

Education, Experience, and/or Credential Qualifications:

• High school diploma or GED.
• Experience or knowledge of insurance billing and collection practices.
• Knowledge of electronic funds transfers (EFTs), explanations of benefits (EOBs), and basic medical and insurance terminology.

Additional Qualifications:

• Cash-posting or accounts-receivable experience preferred.
• Familiarity with CPT and ICD-10 coding.
• Strong attention to detail, data-entry, communication, customer-service, problem-solving, and organizational skills.
• Familiarity with Microsoft Excel and accounting software.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.