Job Description
Client Finance Accounting Technician
Department: Client Finance
Employment Type: Permanent
Location: Cheltenham
To provide a professional accounting service to Clients. This includes ensuring you complete all responsibilities, services and deliverables below in an accurate, timely, relevant, compliant and cost-effective manner.
Key Responsibilities
Ensure you deliver agreed services to clients in manner described above. Services may include but are not limited to:
Maintain accounting records
Prepare and check and process transactions and reference data on ledger
Reconcile balance sheet and P&L items
Settle payments in line with relevant delegated authority and monitor/resolve outstanding invoices/statements
Issue invoices/statements and monitor, chase and resolve outstanding balances
Match receipts to debts
Monitor cash balances
Assist with the preparation of management accounts, dashboards, KPIS, regulatory returns, cash analysis and forecasts
Other:
Assist with on-boarding of new clients and closedown of ceased clients.
Build and maintain effective working relationships with clients, third parties and other Polo staff.
Advise managers of new/changed risks.
Ensure procedures and controls are documented, followed, reviewed, and updated.
Keep up with regulatory changes and work with clients, third parties and other Polo staff to ensure such changes are implemented in a controlled and timely manner.
Look for ways to improve receivables/services/deliverables/controls or decrease costs and work with clients, third parties and other Polo staff to ensure such changes are implemented in a controlled and timely manner.
Assist with ensuring receivables/services/deliverables/controls are as required and resolve any issues.
Assist with internal/external audits for clients/Polo.
Ensure information security rules are embedded in your work.
Other ad-hoc projects and tasks as required.
Key Performance Indicators
Meeting of client SLA’s
Accuracy rates
Key Relationships
Clients
Client Finance Team
Decision Making
Decisions taken within defined guidelines for role and client specific procedures.
Skills, Knowledge and Expertise
Experience in general insurance finance is desirable
High professional ethics
Good people person
Customer focused
Commercially aware
Able to prioritise and plan to meet deadlines, even when they conflict
Good communicator and team player with a committed, professional and positive attitude
Effective problem solving skills
Excellent MS Excel/Word/Outlook skills
Demonstrates behaviours aligned to the PoloWorks PRIDE values:
- Pioneering – we don’t stand still
- Responsible – We do the right thing
- Inclusive – we all play a role
- Delivery Focused- we provide services we are proud of
- Empowering – we equip people to be their best
Knowledge and Qualifications
Knowledge of SUN/Q&A and internet banking is desirable
Benefits
As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.
Benefits Band 1
