Job Description

Leads the strategic vision and roadmap for a technical product or products with cross-divisional impact, demonstrating a deep understanding of the product(s) and associated business areas. Products often have enterprise-wide implications.

Overall Description

• (75%)Managestechnical strategy (& implementation)forClient Experience data products (both client feedbacksurveydata& non-survey data)and owns Data Dependencymonitoring/alerts ecosystem,in partnership withtechnical, analytics, and product owner stakeholders across the division.

• (25%)Managesanalyticsdata(includingSQL code for senior leadership OKRs),and ensures data quality and data governance standards are achieved and communicated, supporting analytics stakeholders across the division

TechnicalResponsibilities

• Leads development and implementation of new technicalcross-divisionalproducts

• Influences and collaborates, acrosscross-functionaltechnicalteams,tooptimize data quality and data governance ecosystem

• Drives connectionsacrossdata products /capabilities (data capture, analytics, reporting,engineering, operations, SQL management, etc.).

• Builds(& leads) theteam’s “DataDependency” program (includingdocumentation,monitoringcapabilities, alert functionalities, technical process maps), and required communications plans

AnalyticsResponsibilities

• Engages with internalanalyticspartners to understand business strategy,objectives,andKPIs

• Leads“MonthlyDataQA”(ensuring key metricsacross multipledataecosystemsmatch),annualSQL codeoptimizationinitiatives,regularROI analyses,regular impact analyses,andongoingpartnershipswith other analysts tocontinuously enhanceallofthe above

• Managesa series ofsenior leadershipOKR Metrics(& respective SQL code)to ensure optimal data quality&data governancepractices

What we're looking for:

• Strong communication skills

• Strong strategyexperience

• Client Experience(CX) background

• Financial Industrybackground

• TechnicalKnowledge

• Data Engineering, Data Quality,DataLineage,DataGovernance,MetadataDocumentation,TechnicalProcessMaps,DataDependencyIdentificationMapping,Data Architecture

• AnalyticsKnowledgeSQL, Python,Power BI,Tableau,AWSS3Tables,Github,running formal Experiments and ROI analyses.

Qualifications:

• Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.

• Minimum of eight years related business experience. Three years of leading large cross-functional teams on major organizational projects preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.