Alliance Animal Health

Client Experience Specialist

Alliance Animal Health  •  $17 - $20/hr  •  Nashua, NH (Onsite)  •  3 hours ago
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Job Description

All Pets Veterinary Hospital is founded on the motto “Trust Our Family with Your Family!” We are deeply committed to each of our employees and clients and treat them as if they were members of our own family. We don't just promote a 'family-like' culture, we ARE a family. We are one of three locations founded by Dr. Melissa Magnuson. Located in Nashua, New Hampshire, we are an AAHA-accredited, small animal general practice seeing dogs, cats, birds, reptiles, and pocket pets. We provide services varying from wellness and sick appointments, surgical procedures, dentistry, radiology, ultrasounds, companion laser therapy, in-house laboratory diagnostics, and much more.

We are searching for an experienced veterinary receptionist who wants to feel valued for the work they do and make a difference in peoples' lives and their pets. We are a fun-loving, busy, well-oiled machine, super organized, peaceful, practice seeking a likeminded teammate. If you are driven to succeed in a position that rewards through building customer connections, you thrive in a busy environment, seek a career where your contributions help strengthen the human-animal bond and you are eager to learn, you may be the team member we are seeking!

To learn more about us click here!

Job duties include, but are not limited to:

Greet and welcome clients and patients personally by name, answer their questions, and triage concerns.

Observe signs of fear, anxiety, and stress in animal patients and offer solutions to promote a fear-free experience.

Answer incoming calls, emails, and text messages with solutions to client’s questions and concerns about their pet(s). Recognize and triage medical concerns so urgent needs are addressed in a timely manner.

Offer clients compassionate emotional support during times of need; must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Qualifications

We’re looking for:

  • A minimum 1 year of veterinary industry experience required
  • Compassionate, calm, team player, multi-tasker, and strong communicator
  • Highly organized and possesses computer skills
  • Excellent reading/comprehension/legible writing skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Job Type: Part-time

Pay Range: $17-$20/hour

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
  • Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/

Alliance Animal Health

About Alliance Animal Health

At Alliance Animal Health, we’re proud to be home to 225+ veterinary practices across the U.S., and we believe that the best medicine and the best culture start at the local level. That’s why we prioritize medical autonomy and support our veterinarians in making the decisions that matter most for your patients and your community.

When a practice joins our network, the identity and leadership are maintained. Our role is to be a true partner, offering dedicated support in areas like recruitment, marketing, finance, and operations, so our veterinarians can stay focused on what they do best: caring for their patients.​

Whether you're just getting started in your career, growing in a central support role, or planning for practice ownership, we’re here with personalized pathways and a team that’s behind you the whole way.

Our mission is simple: support those made to heal and care for animals while creating a place where veterinary professionals thrive. We build everything on a foundation of our core values: Passion, Engagement, Trust, and Service, a commitment that earned us a spot on Inc.’s Best Workplaces 2025. We’re proud to share that recognition with every member of our team.

Industry
Veterinary & Animal Care
Company Size
201-500 employees
Headquarters
Rye Brook, New York
Year Founded
2016
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