Capgemini

Client Experience

Capgemini  •  Aguascalientes, MX (Onsite)  •  1 day ago
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Job Description

Key Responsibilities

  • Plan, coordinate, and execute corporate events, meetings, conferences, and special activities, ensuring a seamless experience for attendees.
  • Manage event logistics, including venue selection, catering, transportation, accommodations, and on-site coordination.
  • Deliver a high level of hospitality and customer service to clients, guests, and stakeholders.
  • Serve as the primary point of contact for internal and external customers, addressing inquiries and resolving issues promptly and professionally.
  • Build and maintain strong relationships with clients, vendors, partners, and key stakeholders.
  • Coordinate event schedules, budgets, and resources to ensure timely and successful execution.
  • Monitor event operations and proactively identify opportunities to enhance the participant experience.
  • Collaborate with cross-functional teams to align event objectives with business goals.
  • Prepare event documentation, reports, and post-event evaluations to drive continuous improvement.
  • Communicate effectively in English and Spanish with local and international stakeholders.

- Grade Specific

Experience in event planning, hospitality, or logistics coordination. Strong customer service orientation and stakeholder management skills. Excellent organizational, communication, and problem-solving abilities.Ability to manage multiple projects simultaneously in a fast-paced environment.
Advanced English proficiency (required).
Capgemini

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Paris, FR
Year Founded
Unknown
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