Location: Hybrid
Salary: From £28,000 + 10% discretionary bonus
Level: Executive
We are looking for a Client Executive to join our Plan-Apps team In this role, you’ll support the management of a portfolio of clients, building strong relationships and delivering high-quality, insight-led projects that drive commercial success. You’ll work closely with internal Insight and Planning teams to turn data into meaningful consultancy, helping clients answer real business questions with confidence.
If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
At SMG, we hire for the future, which is fast-moving and changing shape Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us-people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.
We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow At SMG, it’s not just about filling a role but building the future together.
We’re proud to be ranked the #1 Best Marketing and Media Agency and to have received World-Class accreditation from Best Companies.
10% discretionary bonus
£1,800 yearly wellbeing fund (on top of your salary!)
Free Headspace subscription
£500 yearly “Learning Fund” for learning
4 extra Wellbeing Days off per year
4pm finishes every Friday
Flexible and hybrid working
We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team
This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!
You’ll bring:
1+ years’ experience in a client-facing role
Experience contributing to high-quality deliverables
Confidence presenting work directly to clients
Strong organisational skills and excellent attention to detail
A baseline understanding of the retail media industry
A solution-focused mindset and the ability to think differently
An interest in data and insight (experience working with data is a plus)
Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
Your days will be dynamic. You might find yourself:
Supporting the management of key client relationships and contributing to overall relationship health
Delivering insight-led projects and consultancy work to a consistently high standard
Using a consultative approach to answer client business questions with data-driven solutions
Managing multiple live projects across different clients
Communicating the Plan-Apps proposition confidently and handling common client objections
Collaborating with Insight and Planning teams to create impactful outputs
Contributing ideas to wider organisational initiatives that support SMG’s mission
Stay honest. Stay hungry. Stay foolish. Have fun.
Explore what that means to us here
Still Curious?
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We’re the original pioneers in connected commerce marketing. For more than 16 years, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.
We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.
Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.
Our brilliant people are the ones who make change happen. Straight-talking, fiercely driven, and with a thirst for challenging the status quo, we’re united in spirit and culture. Positively disrupting retail and creating campaigns with impact, we’re taking everyone with us on extraordinary adventures in connected commerce.
