Job Description

About Us

Saffron is a brand consultancy of 100 people, headquartered in London and Madrid, with teams in Vienna and Tokyo. With 21 nationalities and 12 languages among us, we turn brand identity into action.

The Role

We’re looking for a Client Director to lead and grow key client accounts — acting as a trusted advisor while overseeing complex programmes from our London office.

This is a senior role within Client Services, combining client advisory, delivery excellence and commercial growth. You’ll work closely with senior clients and internal teams, while playing an active role in new business and account development.

What you’ll do

• Lead senior client relationships, acting as a trusted advisor and escalation point
• Oversee large, multi-stream projects, ensuring delivery on brief, time and budget
• Drive team alignment, ways of working and quality of output across strategy and design
• Mentor and develop team members, fostering a strong one-team culture
• Identify and drive farming opportunities and account growth
• Contribute to and lead new business pitches, proposals and scoping
• Oversee financial performance, forecasting and risk management

About you

• Extensive experience in brand consultancy / strategy / communications
• Proven ability to manage complex programmes and senior stakeholders
• Strong commercial acumen, with experience in new business and revenue growth
• Confident, structured and detail-oriented, with high standards of delivery
• Comfortable working across international, multidisciplinary teams

What we offer

• A flexible and supportive working environment
• Hybrid working model (minimum of 2 days per week in the office)
• Flexible working hours, with early finishes on Fridays
• 26 days holiday + your birthday off
• 10 remote days per year
• Private health and life insurance
• Annual training budget
• Bonus scheme
• Pet-friendly offices
• A collaborative, curious and high-standard culture