Chain Reaction

Client Director - Digital Marketing

Chain Reaction  •  Dubai, AE (Onsite)  •  3 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

We are seeking an experienced and commercially driven Client Director with 8–12 years of experience in digital marketing and client leadership.

The ideal candidate has a strong track record in leading pitches, winning RFPs, managing a portfolio of clients, and driving revenue growth through strategic account expansion.

This role requires a senior leader who can combine strategic thinking, commercial ownership, and full-funnel digital expertise to grow both new and existing business.

Key Responsibilities

  • Lead and manage end-to-end pitching and RFP processes
  • Develop winning proposals, strategic decks, and commercial frameworks
  • Own and deliver against assigned revenue targets
  • Drive new business acquisition and pipeline growth
  • Manage and grow a portfolio of key client accounts
  • Identify and execute upselling and cross-selling opportunities
  • Develop integrated full-funnel digital strategies (awareness, consideration, conversion, retention)
  • Build strong, long-term client partnerships at senior stakeholder level
  • Collaborate with internal teams (performance, media, creative, content, analytics) to ensure delivery excellence
  • Monitor account performance and ensure client satisfaction, retention, and profitability

Requirements

Requirements

  • 8–12 years of experience in client servicing, account leadership, or business development within digital marketing
  • Proven track record of winning competitive RFPs and leading successful pitches
  • Strong commercial acumen with experience owning revenue targets
  • Demonstrated ability to drive account growth through upselling and cross-selling
  • Deep understanding of full-funnel digital marketing strategy
  • Experience managing multiple clients and cross-functional teams
  • Excellent presentation, negotiation, and stakeholder management skills
  • Results-driven mindset with strong leadership capabilities

Preferred Background

  • Agency experience preferred
  • Experience handling large or regional accounts
  • Strong analytical and performance-driven approach
Chain Reaction

About Chain Reaction

Chain Reaction, part of Publicis Groupe, is a leading digital marketing agency in MENA, bringing together industry specialists in performance marketing, data analytics, creative, social media management, and video production. As a regional powerhouse, we blend global expertise with local insight, delivering integrated, impactful solutions rooted in innovation, trust, and shared growth.

With our global influence extending beyond our headquarters in Dubai to our offices in Amman, Cairo, Abu Dhabi, and Riyadh, we strive to trigger a chain reaction of creativity, impact, and transformative results for our partners and diverse portfolio of clients.

Industry
Marketing & Advertising
Company Size
201-500 employees
Headquarters
Dubai, AE
Year Founded
2010
Social Media