Job Description

BE THE DIFFERENCE
At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

Your opportunity:

We’re looking for a Client Development Manager (CDM) to join our Group team at AIA. In this role, you’ll play a key part in driving revenue growth, improving premium flow, and enhancing profitability for AIA’s corporate insurance business. You’ll achieve this by building strong Partner relationships and leading strategic initiatives that deliver sustainable improvements to benefit designs across our portfolio.

To do this successfully you will:

• Help define and execute strategies for partners within your portfolio, ensuring alignment with internal stakeholders to meet profitability and retention goals.

• Work closely with a dedicated panel of superannuation partners to identify opportunities for benefit design enhancements that improve sustainability and drive premium growth.

• Recommend and support the implementation of process, product, and service improvements within the corporate portfolio.

• Deliver exceptional service and relationship management by promoting AIA’s corporate proposition, including AIA Vitality and wellbeing programs, to employers and their workforce.

• Lead all scheme renewal activities, showcasing the value of AIA’s proposition and presenting renewal strategies effectively.

• Proactively manage day-to-day relationships with your Partners to strengthen engagement and trust.

• Collaborate daily with the operations team, representing the Partner perspective and ensuring commitments are met.

Successful applications will demonstrate:

• Proven experience in the life insurance or superannuation industry.

• Tertiary qualifications in a related discipline (preferred).

• Strong understanding of life insurance drivers and relevant legislation.

• Excellent communication, negotiation, and relationship-building skills.

• Solid commercial acumen and ability to identify growth opportunities.

• Ability to network effectively and represent AIA externally with confidence.

• High proficiency in Microsoft Office tools.

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills

• Career development through internal mobility opportunities

• Work for a business helping millions of Australians and make a difference to someone’s life everyday

• Access additional leave days a year to recharge and refresh yourself

• Enjoy wonderful Health and Wellbeing initiatives that support you

• Work with supportive and inclusive managers

• Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality – the world’s leading science-backed wellbeing program – we’ve started a movement to make Australia the healthiest, best protected nation in the world. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives.

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link today.