Profile:
We are seeking a Client Development Manager to join our team in Paris. This profile will serve as a key ambassador of our values and play a central role in expanding and nurturing our base of high-value clients across the city of Paris.
Role Responsibilities:
The Client Development Manager drives business growth through the strategic development, engagement, and acquisition of high-value clients across Paris. The role combines strong relationship management with targeted initiatives to expand the client base and enhance the clienteling experience in line with Brunello Cucinelli’s values.
The successful candidate will define and implement tailored strategies to strengthen long-term client relationships while supporting brand positioning within the local market. In particular, the Client Development Manager will be in charge of the following activities:
Client Development Strategy:
Define and implement a regional client development strategy aligned with brand objectives.
Identify new business opportunities and develop client-specific action plans to support growth.
Collaborate with CRM, Store Managers, and Retail teams to integrate client KPIs into store objectives.
Client Portfolio Management:
Manage and grow a portfolio of high-value clients through personalized engagement.
Analyze customer data and purchasing behaviors to identify growth opportunities.
Partner with the CRM team to monitor performance, trends, and client development initiatives.
Clienteling and Unique Client Experience:
Define and implement elevated clienteling standards consistent with the brand’s values.
Organize private appointments, exclusive experiences, and bespoke events for key clients.
Accompany clients during major brand moments, including Fashion Week and special events.
Support and train retail teams to strengthen clienteling capabilities and long-term relationship building.
New Client Acquisition:
Develop initiatives to attract new high-value clients through networking, partnerships, and events.
Collaborate with Marketing and PR teams to identify relevant visibility opportunities.
Build relationships with luxury hotels, cultural institutions, and premium lifestyle partners.
Relations with Personal Shoppers and Stylists:
Develop and maintain partnerships with personal shoppers, stylists, and fashion advisors.
Monitor the impact of these relationships on business performance.
Define objectives and action plans aligned with regional goals.
Ensure a consistent client experience aligned with brand values.
Provide partners with tailored support and brand insights to foster long-term collaboration.
Qualifications:
The ideal candidate will possess a minimum of 5 years of proven managerial experience in the role, together with a proven and solid track record in the luxury sector or high-end hospitality, ensuring a solid understanding of the expectations and highly personalized service required by the clientele. Excellent communication and interpersonal abilities are essential, together with cultural awareness and sensitivity.
The ideal candidate will demonstrate an innate capacity to connect authentically with individuals from diverse backgrounds, adapting their approach with empathy and discretion.
Fluency in both French and English is required. Italian will be considered a valuable asset.
The Brunello Cucinelli story started in 1978 in Solomeo, a small historical hamlet in Italy that has always been the beating heart of the company. We strive to follow the rhythms of the land we live in and to cherish its rich traditions, drawing inspiration from the natural and artistic beauties that surround us. The desire to put human beings at the center of everything guides every action and inspires an adventure that has lasted for over forty years now: today, we are a large community that knows no boundaries and the encounter with many different countries has given us the opportunity to make our dreams even bigger.
Since the very beginning, our goal has been to make high-quality creations to last and to be passed down to future generations. We were born from an intuition: to dye cashmere knitwear. We have developed, at the right pace, a personal vision of total looks, which is reflected in our ready-to-wear collections for Women, Men and Kids, as well as in our Lifestyle accessories line, all of which are proudly Made in Italy. We try to infuse every collection with the values, beauty and ideals that we breathe here in Solomeo and that we wish to spread around the world. The most authentic meaning of our identity and our continuous aesthetic research are built on manual skills and craftsmanship: lovingly cherished ancient knowledge and symbols of vital human creativity.
We are committed to passing on the legacy of our land to younger generations, and we work every day to build and support trust-based relationships with all our collaborators, aiming to promote the individual talent that is indispensable for balanced, respectful and lasting growth.
Protecting Beauty in all its forms, respecting human dignity and preserving the Universe are the ethical principles that guide us, helping us look to the future with faith and accept the challenges of today with enthusiasm, wishing to create something beautiful that stands the test of time.
