Standard Bank Group

Client Coverage Manager

Standard Bank Group  •  Gaborone, BW (Onsite)  •  4 hours ago
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Job Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To manage and grow a portfolio of less complex clients and internal relationships across the end to end client engagement value chain. ensuring the clients' needs are fulfilled, while managing risk, delivering exceptional client experience and contributing towards achieving the defined revenue targets. Act as a trusted advisor, influencing timelines, expectations, and proactively negotiating across departments and coordinating the origination and execution of client centric solutions.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Relationship Management

Client Coverage

5-7 years

A track record conducting, collating and reviewing detailed financial and / or valuation analysis for use in client engagements.

5-7 years

Demonstrate an advanced understanding of the Client Coverage capabilities and a growing understanding of the overall CIB and the competitive environment.

5-7 years

Demonstrated proficient experience working in cross functional teams to drive client centric solutions, grow portfolio revenue and deliver comprehensive client experience.

5-7 years

Experience in risk management and fulfilling the role of "first line of defence".

5-7 years

Experience leading client engagement at senior management and executive level.

Additional Information

Behavioural Competencies:

  • Articulating Information
  • Conveying Self-Confidence
  • Convincing People
  • Developing Strategies
  • Establishing Rapport
  • Exploring Possibilities
  • Interacting with People
  • Making Decisions
  • Producing Output
  • Providing Insights
  • Team Working
  • Understanding People

Technical Competencies:

  • Business Development
  • Client Business Case
  • Client Knowledge
  • Client Retention
  • Client Servicing
  • Data Analysis
  • Financial Analysis
  • Risk Management
Standard Bank Group

About Standard Bank Group

As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa.

With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner.

As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg , ZA
Year Founded
1862
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