Job Description
Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
We are in search of new talent in the following position…
Position: Client Care Worker
Within program and agency procedures, functioning as a key member of the operations team, the Client Care Worker meets the needs of the program clients and promotes client participation in services leading to successful graduation to independent living. Client Care Workers perform a wide variety of tasks including engaging clients in services, protecting client rights, promoting client and co-worker safety, transporting clients to appointments, and ensuring client adherence to rules and program activities.
Crossroads Residence is a community residence in operation since 1991 and houses single males who are recovering from alcoholism and substance abuse. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/new-york-behavioral-health
Location: New Rochelle, NY 10801
Minimum Qualifications:
• High school diploma or GED.
• One year of relevant experience.
Client Care Worker Principal Responsibilities:
1. Oversee client participation in daily program activities, monitor observance of client’s rights and client adherence to program rules and routines.
2. Accept new clients in electronic records database. Issue meal cards, mail, medication, lockers, and toiletries. Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior. Provide optimal customer service.
3. Provide emergency response including crisis management, first aid, CPR, and fire response as needed. Report any instances of violations of client rights, incidents involving clients’ non-compliance of rules and regulations and any criminal activity promptly to the Operations Manager.
4. Complete Incident Reports as outlined by the Program Manual and Funder guidelines.
1. Perform other related duties as requested.
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday
And much more!
To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!
