Job Description

Help Make a Difference, One Person at a Time

At Valley's Supportive Housing Programs, the Client Care Technician provides direct support to individuals in many different housing programs designed to promote stability, independence, and personal growth. Working alongside a multidisciplinary treatment team, this role helps create a safe and supportive environment while assisting residents in maintaining housing, achieving treatment goals, and building the skills needed for greater self-sufficiency.

Pay: Range starts at $17.00/hour (pay is calculated based on years of related experience)

Shift Differential: Additional $1/hour when clocked in for 3+ hours between 3pm-11pm

Schedule: PRN | Flexible hours | Some holidays/weekends preferred

Extra Shift Pay: Additional $50/shift for weekdays and $100/shift for weekends when working 3+ consecutive hours in one shift

Benefit Highlights:

• 401k Plan eligibility after 90 days, with a 100% company match on up to 6% of your income
• Employee Assistance Programs (EAP) for mental health needs

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary

The Client Care Technician provides direct support to individuals residing in residential and housing programs. This Technician assists the multi-disciplinary treatment team and fosters a safe, stable, and therapeutic environment while helping residents work toward self-sufficiency, treatment goal achievement, and personal growth.

Essential Functions

• Engages clients in activities and interactions designed to encourage achievement of treatment and recovery goals while meeting direct care expectations
• Provides individualized support to help clients address personal challenges and capitalize on opportunities for improvement
• Models and teaches independent living skills including hygiene, budgeting, meal preparation, and time management in one-to-one sessions and in weekly group sessions
• Observes, interacts with, and assesses clients’ behavior and communicates significant observations to the treatment team
• Conducts accountability conversations with clients regarding behavior, goals, and program expectations
• Collects urine analysis (UA) samples and ensures proper documentation and storage in accordance with policy
• Distributes medications and follows all medication management and documentation procedures
• Maintains accurate and timely documentation of all client interactions, interventions, and incidents. Utilizes assessment tools such as UAs, Outcome Questionnaires (OQ), and others to inform care and track progress.
• Transports clients to off-site appointments, community activities, or resources, as assigned and within program guidelines

Requirements

Education

• High School diploma or equivalent

Licenses/Certificates

• CPR certification (post hire if needed)

Preferred Qualifications

• Previous behavioral health or social services experience
• Previous experience with medication management