Job Description

Help Support Stability and Inspire Independence

At Valley Supportive Housing - Safe Haven, the Client Care Technician provides direct support to individuals with serious mental illness who are working toward housing stability and greater independence. As part of a multidisciplinary team, this role helps create a safe, therapeutic environment while assisting residents with daily living skills, treatment goals, medication support, and personal growth as they transition toward permanent housing.

Pay: Range starts at $17.00/hour (pay is calculated based on years of related experience)

Shift Differential: Additional $1/hour when clocked in for 3+ hours between 3pm-11pm

$1000 Retention Sign-on Bonus!

Schedule: Part Time | Holiday availability required as scheduled

• Tuesday & Thursday - 4:00pm-8:00pm | Saturday - 8:00am-8:00pm

Benefits Highlights

• 401k Plan eligibility after 90 days, with a 100% company match on up to 6% of your income
• Employee Assistance Programs for mental health needs
• Education Assistance and Professional Development programs that include New Licensure Reimbursement, Specialized Training and Conferences, Student Loan Programs, and Continuing Education Reimbursement for Licensed Professionals

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary

The Client Care Technician provides direct support to individuals residing in residential and housing programs. This Technician assists the multi-disciplinary treatment team and fosters a safe, stable, and therapeutic environment while helping residents work toward self-sufficiency, treatment goal achievement, and personal growth.

Essential Functions

• Engages clients in activities and interactions designed to encourage achievement of treatment and recovery goals while meeting direct care expectations
• Provides individualized support to help clients address personal challenges and capitalize on opportunities for improvement
• Models and teaches independent living skills including hygiene, budgeting, meal preparation, and time management in one-to-one sessions and in weekly group sessions
• Observes, interacts with, and assesses clients’ behavior and communicates significant observations to the treatment team
• Conducts accountability conversations with clients regarding behavior, goals, and program expectations
• Collects urine analysis (UA) samples and ensures proper documentation and storage in accordance with policy
• Distributes medications and follows all medication management and documentation procedures
• Maintains accurate and timely documentation of all client interactions, interventions, and incidents. Utilizes assessment tools such as UAs, Outcome Questionnaires (OQ), and others to inform care and track progress.
• Transports clients to off-site appointments, community activities, or resources, as assigned and within program guidelines

Requirements

Education

• High School diploma or equivalent

Licenses/Certificates

• CPR certification (post hire if needed)

Preferred Qualifications

• Previous behavioral health or social services experience
• Previous experience with medication management