VetCare Canada

Client Care Specialist (Reception) - Clinique Vétérinaire de la Gatineau EN (Chelsea)

VetCare Canada  •  Chelsea, GB (Onsite)  •  8 hours ago
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Job Description

Welcome, we're thrilled you are considering joining the highly skilled team at Clinique Vétérinaire de la Gatineau

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Clinique Vétérinaire de la Gatineau (gatineauvet.ca) is located in Chelsea, QC. We are committed to the highest standards of patient care, providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals. Our team values work/life balance, offering flexible schedules and a vibrant work environment.

About the Role

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.

Our ideal candidate will have strong communication and interpersonal skills. Moreover, having excellent organization, multitasking and prioritizing skills are essential for this position. If you are someone that is empathetic, positive and professional you will fit right into our team.

Why Join VetCare?

A Supportive, Collaborative Environment: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence.

Flexibility and Work-Life Balance:We understand the importance of life outside of work.

Professional Growth:Access to a continuing education platform, to develop your veterinary skills.

What The Role Can Offer

  • Competitive Base Salary
  • Comprehensive benefits include: medical, dental & life insurance
  • Uniform Allowance
  • Employee discounts
  • Vacation & Paid Time Off

Pay Rate: $17.43 - $24.00

The VetCare Community Benefits

  • A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members
  • A community wide social platform
  • Recognition programs
  • Access to our veterinary learning platform

About VetCare

VetCare (vet-care.ca) is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.

VetCare Canada

About VetCare Canada

👋Nice to meet you! We're VetCare. Our Canada-wide community of veterinary practices is taking a fresh approach to veterinary medicine. How? By combining the personal touch of private practice with the strength and resources of a powerful network.

While our medical teams exchange knowledge, expand their skills, and provide personalized care, our strategic team works behind-the-scenes– offering hands-on mentorship, supporting our practice managers, helping with recruitment efforts, and more.

This collective approach allows us to accomplish more together than we could alone. Because at the end of the day, we’re all pet lovers with a shared calling: to advocate for animals and the people who care for them.🍁♥️

WHY WORK WITH US?

💪Caring Leadership: We prioritize effective leadership that empowers our teams to thrive. Our training programs emphasize psychological safety and shared purpose, helping you excel in providing top-notch care.

🌱Tailored Mentorship: We’re committed to your growth, offering personalized coaching and resources for RVT tuition, specialized training, and hands-on skills development. Our mentorship ensures you have the support you need for continuous learning.

🧩Distinctive Culture: Each practice has its own unique vibe, but all share our core values. With a pulse survey showing 97% of team members feel valued, you’ll find strong coworker relationships and opportunities for community involvement.

Join us to practice world-class medicine in a supportive environment— plus, we have the cutest pets around, no bias here! (Okay...maybe a little.)

Industry
Veterinary & Animal Care
Company Size
51-200 employees
Headquarters
Vancouver, CA
Year Founded
2016
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