We are a medical and scientific-based
physical therapy and fitness organization. We’re much more than a typical
physical therapy clinic. Our goal is to help patients discover how to achieve
the pinnacle of healthy living, expand their boundaries, feel younger, and
revitalize their health.

Our locally owned clinic is seeking a
Client Care
Specialist
to join our team in
Fort Lee, New Jersey
. The health and
satisfaction of our clients are vital to our success, and the happiness,
professional fulfillment, and work-life balance of our staff are equally
important.
Our mission goes beyond offering
patients a better life through treatment.
When we treat our employees with dignity and compensate them not just
fairly but competitively, an environment of collaboration is cultivated, and we
can truly operate as a team.
We work in
a patient-centered business driven by excellence, and we operate as a holistic,
cohesive unit.
Each staff member is
crucial to the seamless running of the business, and we offer on-the-job
training, continuing education support, and a diverse and inclusive working
environment.

The
Client Care Specialist
position involves
entering patient data, patient scheduling, and payment collection in an EMR
system. Candidate must project a warm, enthusiastic, and friendly demeanor with
clients and team members. Candidates should be comfortable explaining health insurance
benefits, answering phones, scheduling, and multitasking.

What We Offer:

• 
  Competitive Hourly Pay
• 
  PTO Including
  Vacation and Holidays
• 
  Continuing
  Education Allowance if Applicable
• 
  Mentorship Program
• 
  Opportunities for
  Professional Development and Leadership
• 
  Valuable On-The-Job
  Training

• 
  Greet patients upon
  arrival at the clinic
• 
  Collect new patient
  intake information and track referrals
• 
  Manage patient
  scheduling
• 
  Coordinate
  evaluations, appointment reminders, and cancellations
• 
  Verify insurance,
  track covered/non-covered visits, and take copayments
• 
  Send paperwork to
  insurance carriers for coordination of benefits
• 
  Other duties as
  assigned

• 
  High school diploma
  or GED certificate
• 
  Exceptional communication
  skills
• 
  Proficiency in
  Microsoft Office products
• 
  Ability to handle
  multiple tasks at once
• 
  Ability to work
  efficiently & effectively in an autonomous environment
• 
  Must be
  self-motivated with a willingness to learn and help coworkers when necessary
• 
  Positive and
  empathetic attitude, willingness to help patients in pain
• 
  Team player who can
  work in harmony with others