VetCare Canada

Client Care Specialist - All About Pets Clinic

VetCare Canada  •  Langley, CA (Onsite)  •  7 days ago
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Job Description

Welcome, we're thrilled you are considering joining the highly skilled team at All About Pets Clinic

Learn More

All About Pets Animal Hospital is an extremely welcoming, small animal clinic. We are situated in the downtown core of Langley, BC (about 15 minutes off of Highway 1) and are close to many great areas of food, shopping, parks and walking trails too! We strive to provide a calm and comfortable environment for all, with very engaged staff, and a loyal client base. The clinic is well maintained and provides a clean and organized work space. One of our passions amongst many others is to provide Fear Free techniques, while also delivering high quality patient and client care. Our team is a grouping of hard working and fun loving people who love to share as many laughs as possible, and we also enjoy spoiling our team! Please check out our website at

allaboutpetsbc.com

About the Role

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.

Why Join The All About Pets Team?

A Supportive, Collaborative Environment: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence.

Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit.

Professional Growth: Access to a continuing education platform, to develop your veterinary skills.

What The Role Can Offer

  • Competitive Base Salary
  • Medical & Dental Insurance
  • Comprehensive benefits include: medical, dental & life insurance
  • Flexible Schedule
  • Vacation & Paid Time Off

Pay Rate: $18.25 - $24.00

The VetCare Community Benefits

  • A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members.
  • A community wide social platform
  • Recognition programs
  • Access to our veterinary learning platform

About VetCare

VetCare (vet-care.ca) is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.

VetCare Canada

About VetCare Canada

👋Nice to meet you! We're VetCare. Our Canada-wide community of veterinary practices is taking a fresh approach to veterinary medicine. How? By combining the personal touch of private practice with the strength and resources of a powerful network.

While our medical teams exchange knowledge, expand their skills, and provide personalized care, our strategic team works behind-the-scenes– offering hands-on mentorship, supporting our practice managers, helping with recruitment efforts, and more.

This collective approach allows us to accomplish more together than we could alone. Because at the end of the day, we’re all pet lovers with a shared calling: to advocate for animals and the people who care for them.🍁♥️

WHY WORK WITH US?

💪Caring Leadership: We prioritize effective leadership that empowers our teams to thrive. Our training programs emphasize psychological safety and shared purpose, helping you excel in providing top-notch care.

🌱Tailored Mentorship: We’re committed to your growth, offering personalized coaching and resources for RVT tuition, specialized training, and hands-on skills development. Our mentorship ensures you have the support you need for continuous learning.

🧩Distinctive Culture: Each practice has its own unique vibe, but all share our core values. With a pulse survey showing 97% of team members feel valued, you’ll find strong coworker relationships and opportunities for community involvement.

Join us to practice world-class medicine in a supportive environment— plus, we have the cutest pets around, no bias here! (Okay...maybe a little.)

Industry
Veterinary & Animal Care
Company Size
51-200 employees
Headquarters
Vancouver, CA
Year Founded
2016
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