Mister Sparky Electric

Client Care Representative with bonus on every check!

Mister Sparky Electric  •  $29.50/hr  •  Raleigh, NC (Onsite)  •  6 hours ago
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Job Description

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Paid time off


Join Our Team of Professional ElectriciansDo you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you’ll be fit for our team! Opportunities for professional electricians and customer service professionals are now available across the country.

This is a great opportunity for restaurant servers, waitstaff and bartenders looking to transition careers we are a great fit for the people skills you already use every day and will earn you some fantastic bonus in addition to your hourly rate!

This can be a part time position for the right candidate. A Mister Sparky client care representative answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. JOB DUTIES

  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
  • Good communication with the client is essential! The ideal client care representative has a courteous and pleasant demeanor, whether on a phone call or not
  • Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
  • Notifies clients ahead of time if the electrician is not going to arrive at their home within the scheduled time window
  • Calls Agreement Membership clients, as scheduled service appointments should be booked to make up for any shortfall of repair calls

MINIMUM REQUIREMENTS

  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Prior customer service experience preferred



Compensation: $29.50 per hour

Join the Mister Sparky Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

  1. Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.

  2. Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.

  3. Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.

Mister Sparky Electric

About Mister Sparky Electric

Whether your plan is to start an electrical service business, grow or sell, when you join our family of brands, you will not be alone.You will be part of a nationwide network of residential service contractors. Many had established businesses before they made the decision to convert. Mister Sparky® is a brand leader that’s ranked # 1 in Entrepreneur magazine’s Franchise 500 electrical services (2014 - 2017, 2019).

It’s easy to see we’re doing something different to help our franchisee owners achieve their goals.

We are not your typical franchise. Our operating model offers you a proven system for success and achieving the next business goal you've set for yourself.

When you come onboard with us, you’ll realize:

- You can do so much more for your customers, your employees and yourself.

- Contractors who qualify may receive financial support to help in the transition.

- You’ll still retain 100% ownership of your company!

Each of our franchisees is experienced, talented, and uniquely qualified to be included in our peer-to-peer network. Sit down with us and let’s discuss a plan that will work for your business. Start the conversation today.

Mister Sparky® Electric is part of the franchise brands of Clockwork Inc., and the Authority Brands family.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Phoenix, Arizona
Year Founded
1996
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