Job Description
Job Location: Ardmore, PA 19003
Position Type: Full Time
Salary Range: $50,000.00 - $55,000.00 Salary/year
Job Category: Customer ServiceClient Care Coordinator (In-Home Senior Care)
đź“Ť Ardmore, PA
Make a meaningful impact—every single day.
Are you a relationship-builder who thrives in a fast-paced, people-centered role? Do you enjoy guiding families through important decisions and being a trusted resource in their time of need?
Comfort Keepers® is looking for a Client Care Coordinator to join our Ardmore team. In this role, you’ll be at the heart of what we do—helping seniors live safely and joyfully at home while supporting families every step of the way.
Why Join Comfort Keepers®?
- Competitive salary + performance incentives
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid time off + holidays
- Career growth and advancement opportunities
- A purpose-driven culture focused on Elevating the Human Spiritâ„
What You’ll Do
As a Client Care Coordinator, you’ll play a key role in both client experience and business growth:
- Serve as the first point of contact for prospective clients and families—handling inquiries and guiding them through care options
- Conduct in-home consultations and develop personalized care plans
- Build and maintain relationships with referral partners (hospitals, rehab centers, senior communities)
- Coordinate care services and ensure seamless client onboarding
- Monitor ongoing client satisfaction and proactively address concerns
- Collaborate with caregivers and internal teams to deliver exceptional care
- Identify opportunities to grow services within existing client relationships
What We’re Looking For
- 5+ years of experience in healthcare, senior care, customer service, or sales
- Strong communication and relationship-building skills
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail and organizational skills
- Comfortable with technology (CRM systems, Microsoft Office, scheduling software)
- Passion for helping others and making a difference
Preferred:
- Experience in home care, healthcare coordination, or case management
- Bachelor’s degree in a related field
Who You’ll Help
You’ll work closely with families like:
- Adult daughters researching care for aging parents
- Adult sons balancing care decisions with busy lives
- Spouses seeking support for a partner at home
Your role is to provide clarity, compassion, and confidence during an emotional decision-making process.
About Comfort Keepers®
Comfort Keepers® provides personalized in-home care that goes beyond basic support. Our caregivers focus on Interactive Caregiving™—engaging seniors physically, mentally, and socially to improve quality of life.
We believe in helping seniors maintain independence, connection, and joy in everyday moments.
Apply Today
If you’re ready to build relationships, make an impact, and grow your career in a rewarding field—we want to hear from you.
