Job Description

Job Location: Scranton, PA 18503
Position Type: Full TimeEducation
Level: High School
Job Shift: Day
Job Category: BankingWho We Are: Founded in 1902, we have grown to meet the expanding financial needs of the communities we serve. Recognized both regionally and nationally for our exceptional client experience, we are an industry leader—embracing technology and continuously adding new products to best serve our clients.
Why Work at Fidelity? For over a decade, Fidelity Bank has been ranked among the area’s top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision is to be the best bank for the community. In 2025, our bankers contributed more than 6,200 hours of volunteer service and helped donate over $1.6 million to nonprofit organizations across our markets. We're looking to hire top talent to join us in serving our community partners.
: We are seeking a Customer Care Center Banker to join our team and support customer sales and services. This role is designed for individuals who are passionate about providing excellent customer service, handling a variety of customer interactions, and supporting the sales process.  A Client Care Center Banker answers incoming calls, chats and emails while providing clients with the best financial solution through a virtual and digital environment. The bank provides training and mentorship needed to support success as a Fidelity Banker. If you are detail-oriented, technically adept, have strong communication skills, and enjoy building relationships with customers, we encourage you to apply.