Level Entry Job Location Shoreline Adult Services North Branford, CT - North Branford, CT 06471 Position Type Full Time Education Level High School Travel Percentage Negligible Job Shift Day
Are you detail-oriented and passionate about helping others access the care they need? Are you an experienced healthcare professional with a strong understanding of insurance authorizations, benefit verification, and payer coordination processes? BHcare is seeking a Client Benefits Specialist to join our team and oversee client financial operations across our network of clinics.
Who We Are
BHcare is a Certified Community Behavioral Health Clinic providing comprehensive services for individuals and families facing mental health, substance use, and domestic violence challenges. We believe that every client deserves seamless access to quality care — and our Benefits Specialists play a key role in making that happen.
What You’ll Do
As a Client Benefits Specialist, you’ll help connect clients to vital services by:
• Verifying insurance coverage, benefits eligibility, and financial information
• Preparing and maintaining service authorizations for multiple payer sources
• Supporting clinicians with authorization paperwork and updates in the electronic health record (EHR)
• Monitoring authorizations and claims to ensure continuity of care and timely payments
• Communicating with clients about financial responsibilities and coordinating payment arrangements
• Collaborating with administrative staff to maintain smooth clinic operations
• Building strong relationships with payer sources to streamline approvals and resolve issues
Why Join BHcare?
• Be part of a mission-driven organization improving access to care for vulnerable populations
• Work in a collaborative, supportive environment with opportunities for growth
• Gain valuable experience in healthcare administration, insurance verification, and revenue cycle management
• Receive training, supervision, and professional development opportunities
If you’re organized, compassionate, and ready to make a difference behind the scenes, apply today to join the BHcare team!
BHcare is a Certified Community Behavioral Health Clinic serving the Lower Naugatuck Valley, Greater New Haven, and Shoreline communities. For more than 40 years, BHcare has been providing hope and help for individuals, families and children affected by mental illness, domestic violence and substance use disorders.
BHcare is licensed by the Department of Public Health, the Department of Children and Families, and is nationally accredited by The Joint Commission.
The BHcare family of services includes: The Umbrella Center for Domestic Violence Services, the Hope Family Justice Center, The Parent Child Resource Center and The Alliance for Prevention & Wellness.
In December 2019, BHcare, together with Fair Haven Community Health Care, opened Shoreline Family Health Care, an integrated care center for children and families where primary care clinicians and behavioral health professionals work together as a team to improve a family's overall health and wellness.
