Location: Manchester - minimum 2 days per week in the office
Salary: From £25,000 + 10% discretionary bonus
Level: This is an entry-level role into the team
We are looking for a Client Associate to join our Co-op Media Network team. In this role, you will support the delivery of client, retailer and internal team activity across campaigns and accounts, helping to plan, coordinate, execute and evaluate work to a high standard while building strong knowledge of our clients, retailers and the wider industry.
If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
At SMG, we hire for the future, which is fast-moving and changing shape Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.
We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow At SMG, it’s not just about filling a role but building the future together.
10% discretionary bonus
£1,800 yearly wellbeing fund (on top of your salary!)
Free Headspace subscription
£500 yearly “Learning Fund” for learning
4 extra Wellbeing Days off per year
4pm finishes every Friday
Flexible and hybrid working
We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team
This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!
You’ll bring:
A strong interest in building a career in client services, campaign management, marketing or retail media
Clear communication and relationship-building skills
Strong organisational skills with excellent attention to detail
Ability to manage multiple tasks and priorities effectively
Confidence following processes and delivering accurate work
Proficiency in Microsoft Office and relevant tools
A proactive mindset with a willingness to learn and take feedback
A collaborative, positive, team-oriented approach
Ability to use data to support reporting and recommendations
Curiosity about clients, retailers, campaigns and the wider industry
Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
Your days will be dynamic. You might find yourself:
Supporting the day-to-day management of client, retailer and internal relationships
Assisting in the development of proposals, plans, presentations and recommendations
Coordinating and delivering campaigns from brief through to execution, reporting and follow-up
Managing campaign briefs, assets and timelines, ensuring alignment with retailer guidelines
Scheduling campaigns across in-store and digital channels accurately and on time
Supporting digital campaign setup and ensuring correct system implementation
Collaborating with internal teams and external partners to deliver campaigns effectively
Preparing reports, performance summaries and status updates to a high standard
Supporting budget tracking, forecasting and campaign administration
Maintaining accurate trackers, documentation and records
Reviewing campaign performance data to identify insights and improvements
Contributing to team initiatives and continuous improvement
Stay honest. Stay hungry. Stay foolish. Have fun.
Explore what that means to us here
Still Curious?
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We’re the original pioneers in connected commerce marketing. For more than 16 years, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.
We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.
Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.
Our brilliant people are the ones who make change happen. Straight-talking, fiercely driven, and with a thirst for challenging the status quo, we’re united in spirit and culture. Positively disrupting retail and creating campaigns with impact, we’re taking everyone with us on extraordinary adventures in connected commerce.
