Job Description

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring a Client Advisor to join our Womenswear team at Burberry, Paris La Samaritaine, on a full-time, permanent basis. You will create exceptional and personalised experiences for our clients, bringing the Burberry brand and collections to life through thoughtful service and expert product knowledge. With a passion for luxury retail, you will build lasting client relationships while contributing to the commercial success of the store.

RESPONSIBILITIES

• Deliver a highly personalised and memorable client experience, reflecting Burberry’s standards of service and luxury.
• Build and nurture long-term client relationships through thoughtful engagement, clienteling and follow-up.
• Develop strong knowledge of the Burberry collections, with particular focus on Women’s Ready-to-Wear and leather goods.
• Understand each client’s individual needs and provide considered styling and product recommendations.
• Contribute to individual and store sales performance while working collaboratively with colleagues across the store.
• Maintain exceptional presentation and operational standards, helping to create an elevated and welcoming store environment.

PERSONAL PROFILE

• Fluent in French and English, with the confidence to communicate effectively with an international clientele.
• Experience in luxury retail with a strong understanding of exceptional service.
• Sales experience in Women’s Ready-to-Wear and/or leather goods is highly valued.
• Strong communication and relationship-building skills, with a natural client-focused approach.
• Commercially aware and motivated by delivering excellent client experiences alongside strong sales results.
• Collaborative, adaptable and engaged, with an appreciation for fashion, craftsmanship and the Burberry brand.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.