Client Advisor -Full Time- — Mon-Fri 8:00 AM to 4:30pm with flexibility to cover other Whangamata/Thames as needed.
Responsibilities for this role include;
Providing gold standard client care
Welcome customers with warmth and professionalism
Manage appointments and front desk duties
Assist with hearing aid repairs and over-the-counter sales
Conduct basic hearing screenings
Travel between clinics as needed
Comfortable navigating digital tools and adapting to new systems as technology evolves.
(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)
What You’ll Bring:
Customer service or retail experience
Friendly, clear communication style
Strong admin and multitasking skills
Great phone manner and attention to detail
Valid driver’s license and access to a vehicle
Why You’ll Love It Here:
Supportive, values-driven team
Be a part of a positive workplace culture where your contributions are valued
Learn new and exciting skills
Free premium hearing aids (plus family discounts!)
Discounted Southern Cross health insurance
Free flu shots & Employee Assistance Program
Enjoy ongoing training and development to help you succeed
A day off to celebrate your Birthday!
At Bay Audiology, we’re passionate about helping people reconnect with the sounds they love. From hearing tests to ongoing care, we’re here every step of the way. You’ll be part of a close-knit team, supporting clients and making a real impact. If you're adaptable, reliable, and ready to jump in, we’d love to hear from you!
We’re looking for a Client Advisor to be the welcoming face of our Waihi Clinic— Mon-Fri 8:00 AM to 4:30PM, with flexibility to cover other clinics as needed.
If you’re organised, people-focused, and ready to make a difference — apply now with your CV and cover letter and let us know why you would like to join our Bay Audiology team.
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound.
Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay.
Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
