Job Description

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring a Part-Time Client Advisor to join our Burberry Bond Street team, working 16 hours per week across two days predominantly Saturday and Sunday each week. As a Client Advisor, you will bring the Burberry experience to life through exceptional service, meaningful client relationships and a genuine passion for luxury. You will use your understanding of our products, heritage and collections to create memorable experiences and build lasting connections with our clients.

Please note: This role is contracted for 16 hours across two working days per week as above on Saturday and Sunday each week so will suit a candidate avaialble for these days.

RESPONSIBILITIES

• Deliver an exceptional and personalised client experience, reflecting Burberry's approach to luxury service.
• Build and maintain meaningful client relationships through proactive clienteling and thoughtful follow-up.
• Develop strong knowledge of Burberry's collections, products and heritage to confidently engage and inspire clients.Contribute to individual and store performance through a client-focused and commercial approach.
• Work collaboratively with the wider store team to create a welcoming, inclusive and elevated environment.
• Support the day-to-day running of the store, including maintaining excellent visual, operational and service standards.

PERSONAL PROFILE

• Previous experience within a fast paced luxury or premium retail environment
• A genuine passion for delivering exceptional service and creating memorable client experiences.
• Confident building relationships with clients and comfortable using clienteling to develop long-term connections.
• A collaborative approach, with the ability to contribute positively to a diverse store team.
• Strong communication skills with an attentive and thoughtful approach to individual client needs.
• Available to work 16 hours across two days per week mostly weekends.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. We are committed to fostering an inclusive workplace and providing an accessible recruitment process. If you require any reasonable adjustments during the application or recruitment process, please let us know.