Job Description

Responsibilities

• Drive and exceed individual sales targets and key performance indicators through a client-centric and results-driven approach.
• Bring a consistently positive, collaborative, and team-first mindset, contributing to a high-performing store culture.
• Deliver a seamless, elevated client experience across all touchpoints— in-store, by phone, and through digital communication.
• Act as a trusted style and product expert, engaging clients through storytelling, craftsmanship knowledge, and brand narrative.
• Build, maintain, and continuously grow a strong local and international client network, nurturing long-term relationships and loyalty.
• Collaborate closely with store leadership and corporate teams to proactively resolve client needs and support overall business objectives.
• Support floor excellence by contributing to merchandising, visual presentation, floor moves, and store standards in alignment with brand guidelines.
• Ensure flawless execution of product handling, including preparation, packaging, and presentation of merchandise.
• Uphold operational excellence by participating in inventory counts, stock management, and asset protection in compliance with company procedures.

Requirements

• Minimum 2+ years of experience in retail sales and/or client service within a luxury or premium consumer goods environment.
• Proven ability to build, manage, and grow meaningful client relationships, including an established client portfolio, through strong communication, organization, and consistent follow-through.
• Results-driven mindset with a genuine passion for fashion, creativity, and the AMIRI brand.
• Consistently deliver an exceptional client experience across all touchpoints, including in-store, written, and verbal communication.
• Strong attention to detail and accuracy in handling transactions and client-related activities.
• Ability to prioritize effectively and thrive in a fast-paced, dynamic retail environment.
• Flexible availability to work scheduled shifts, including evenings, weekends, and holidays, as required.
• Comfortable using retail systems and tools, including POS, phones, and computer-based applications.
• Physically able to stand for extended periods and handle merchandise, including lifting and moving items up to approximately 30 lbs.
• Committed to upholding company policies, procedures, and operational standards at all times.