Valentino

Client Advisor

Valentino  •  Hong Kong, HK (Onsite)  •  11 hours ago
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Job Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Responsibilities:

  • Focuses on development and retention the existing clients; recruitment of new and potential ones
  • Develops store business through excellent clienteling and KPIs performance (convertion rate, cross selling, AVT, upselling, strategic zoning)
  • Offer an excellent level couture service at all times across all categories
  • Foster sales in partnership and OTO appointment routine
  • Naturally integrates digital tools in selling and clienteling activities
  • Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)

Requirements:

  • Post-secondary education or Diploma holder or equivalent
  • Minimum 2 years' working experience in luxury fashion industry
  • Self-motivated, mature and good team-player
  • Proven selling and clienteling skills
  • Excellent communication & story telling skills
  • Strong product knowledge to support the team in product maintenance, replenishment, display
  • Good command of spoken Cantonese, English and Mandarin

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Valentino

About Valentino

Maison Valentino was founded in 1960 in Rome by Valentino Garavani and Giancarlo Giammetti. An enduring symbol of crafting excellence, creativity and uniqueness, Valentino continues to inspire individuality by redefining the values of mastery and emotional beauty that are deeply intertwined with its roots as the most established Italian Maison de Couture. The Company is led by Chief Executive Officer Riccardo Bellini with Creative Director Alessandro Michele. The collections include Haute Couture, Valentino women’s and men’s ready-to-wear, Valentino Garavani Accessories, Valentino Eyewear, and Valentino Beauty by L'Oréal.

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Milano, IT
Year Founded
Unknown
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