Career
You will have 2-5 years experience as a Financial Planning administrator with fantastic knowledge of Financial Planning products and processes. You are looking to provide one-on-one support to one of our Financial Planners and their clients. You want to be part of a busy hub that loves delivering a great client experience.
This is a fantastic growth opportunity for a career in Financial Planning in a fast-paced and friendly office with direct exposure to our Financial Planners in Bristol or Manchester.
About the role
We’re looking for a highly organised and proactive Client Administrator to support our Financial Planners by managing the administrative foundations of high‑quality financial advice.
This role is essential in enabling planners to focus on building strong client relationships and delivering strategic advice, while you ensure all client administration and processes run smoothly, accurately, and on time.
If you enjoy staying one step ahead, anticipating needs, and taking pride in delivering excellent service, this could be the role for you.
Accountabilities
Ensure all client reviews are supported by suitability reports, delivered on time, and proactively chase/escalate any outstanding cases
Maintain the CRM (Xplan), ensuring all client data is accurate, up to date, and compliant
Keep client files organised, regularly updated, and audit-ready
Support Financial Planners with scheduling annual reviews, preparing meeting packs, and managing client segmentation and service levels
Build strong relationships with Financial Planners and clients, ensuring all post‑meeting actions are completed within agreed SLAs
Skills and Experience
2+ years experience in a Financial Planning administrator role.
Knowledge of financial products: pensions, investments and protection.
Highly organised, with a proactive mindset and the ability to anticipate adviser and client needs
Strong attention to detail and accuracy
Confident written and verbal communication, with the ability to handle client queries professionally
Comfortable working with cloud-based systems and using technology (including AI tools) to improve efficiency
Competitive Pension Scheme - we contribute 6%, you 3%
26 days holiday plus bank holidays
Private Medical Insurance
Life Assurance (4x)
Group Income Protection
Work From Anywhere policy
Our agile working environment means you may engage in various tasks and projects, which keeps work interesting and you get to develop and grow.
We’re atomos and we’re here to make your dreams and financial ambitions a reality.
In this fast-changing world you want greater flexibility around how your money is managed. You want a personalised face-to-face service for life’s big moments and all the convenience and access you get from modern digital tools. The best of both worlds.
Bringing together every part of your financial world is what we do, and we can provide:
• Investment management services & financial planning advice
• A boutique approach with a local network & nation-wide resources with the benefits of scale
• Decades of experience & fresh thinking and agility
• A simple offering at the start of our relationship with you & and a more complex, bespoke service as your needs evolve and wealth grows
We manage over £7 billion* of savings and investments for over 14,000 people; helping them achieve their goals and enriching their lives well beyond wealth.
*Funds under management as at May 2022.
atomos and atomos wealth are trading names of both Atomos Investments Limited, (No: 2041819) and Atomos Financial Planning Limited, (No: 3879955). Atomos Investments Limited and Atomos Financial Planning Limited are both authorised and regulated by the Financial Conduct Authority and registered in England and Wales. Registered offices: 2nd floor, 5 Hatfields (Alto), London SE1 9PG.
