Job Description

Position Summary

The Client Accountant Lead – Client Accounting is responsible for supervising a team responsible for the accounting, audit, tax related matters and any accounting related tasks (''accounting tasks'') of a portfolio of corporate structures for local and international clients, including Global Business Companies, Authorised Companies, Domestic Companies, Foreign companies (IBCs etc.) and other corporate vehicles.

The role ensures the efficient day-to-day accounting tasks of client structures, the delivery of high-quality corporate services, and full compliance with regulatory and internal requirements.

The position plays a key role in maintaining strong client relationships, ensuring operational excellence, and supporting the broader objectives of the company through effective team supervision, client portfolio management, and adherence to best practice standards.

Key Responsibilities

1. Team Supervision & People Management

• Supervise and support a team of Associate accounts executives, assistant accountant, client accountants and Senior Client accountants responsible for the accounting tasks of AXIS Clients.
• Allocate work within the team in accordance with staff capabilities, workload and deadlines.
• Review work prepared by team members to ensure accuracy, completeness and compliance with internal procedures.
• Provide guidance, coaching and technical support to team members on corporate administration matters.
• Lead, train, mentor, and support the professional development of all team members.
• Monitor individual and team performance against agreed KPIs and service standards.
• Promote a culture of accountability, collaboration, knowledge sharing and service excellence.
• Escalate significant operational, client, or staffing issues to the CFO where appropriate.

1. Client Relationship Management

• Act as the primary relationship person for a portfolio of corporate clients and intermediaries.
• Maintain regular, courteous and professional communication with clients, intermediaries, and professional advisors.
• Ensure consistent delivery of high-quality services to all clients.
• Anticipate client needs and ensure that structures are administered efficiently and professionally.
• Identify and escalate complex client matters, risks, or potential issues to the CFO or any other designated person.

1. Operational Oversight

• Ensure accuracy and timeliness of accounting deliverables, including statutory filings, managing audit process, periodic reporting and regulatory submissions.
• Support the implementation of operational enhancements and internal projects.
• Provide hands-on operational support to the team where necessary to ensure timely completion of deliverables and high service standards.

1. Compliance & Risk Management

• Ensure all client structures under the team's responsibility comply with applicable laws, regulatory requirements, and internal policies.
• Participate in internal file reviews, compliance reviews, and internal audit processes.
• Promote a strong culture of governance, compliance, and risk awareness within the team.
• Escalate potential risks, irregularities or compliance concerns to the CFO or any other designated person.

1. Adherence to Internal Systems and Procedures

• Ensure that the team adheres to the company's internal systems, procedures and protocols, including but not limited to:
• Staff attendance and internal policies
• Timely completion of timesheets
• System updates and data accuracy
• Checklist and file management procedures
• Staff induction protocols
• The company's Code of Conduct
• ISAE 3402 procedures
• Internal reporting requirements
• Escalation protocols
• Any newly implemented operational or compliance requirements.
• Identify operational inefficiencies and recommend improvements to processes and systems.

1. Financial Discipline & Portfolio Management

• Ensure that all billable work is accurately recorded through the firm's time recording systems.
• Ensure accurate and timely billing for services rendered.
• Support the CFO or any other designated person in monitoring the financial performance of the portfolio.
• Identify opportunities for additional services where appropriate.

1. Collaboration & Internal Coordination

• Work closely with Compliance, administration, Finance, and other internal teams to ensure seamless service delivery.
• Contribute to maintaining strong communication between departments.

1. Contribution to Departmental Objectives

• Support the CFO or any other designated person in achieving departmental objectives and service standards.
• Contribute to the development and implementation of best practice procedures and operational guidelines.
• Participate in internal meetings, working groups and improvement initiatives.
• Assist with onboarding new client structures and transitions of client portfolios.

1. Continuous Learning and Professional Development

• To maintain a strong commitment to continuous professional development by keeping abreast of developments, trends, regulatory changes, and best practices within the global business sector in Mauritius, and internationally

Key Skills & Competencies

• Strong knowledge of accounting and tax practices.
• Good understanding of regulatory and governance frameworks applicable to corporate structures.
• Ability to supervise teams and coordinate multiple deliverables simultaneously.
• Strong organisational and time-management skills.
• Client-focused approach with good interpersonal and communication skills.
• Sound judgment and professional integrity.
• Ability to manage competing priorities and deadlines.

Qualifications & Experience

• Relevant professional qualification or working towards qualification (ICSA/CGI, ACCA, ICAEW, STEP, or equivalent).
• Experience in accounting tasks within a management company, fiduciary firm, law firm, or corporate services provider.
• Demonstrated experience managing or supervising teams.