Job Description

American President Lines (APL), part of the CMA CGM Group, is the premier U.S.-flag carrier on the Transpacific proudly serving the American soldier and the U.S. Government for over 175 years. APL operates a network covering the United States, Asia, and the Middle East and provides global container transportation through our extensive international shipping network. With the combination of high-quality intermodal operations and advanced technology, equipment, and e-commerce, APL delivers world class logistics solutions. With proven knowledge and expertise, we help our customers navigate complexity and seize opportunities in the dynamic global marketplace.

As the U.S. maritime industry enters a new era of innovation and revitalization, APL is leading the way with bold investments designed to strengthen domestic capabilities and shape the future of American shipping.

Perform clerical functions for all cargo moving through the PSW Region LAX/LGB/SAN/PHX/SLC/DEN/LAS/Cross Boarder moves/ Rialto CY/Port Hueneme) and any other Southern California area. To dispatch, expedite, track and trace, communicate, provide resolution support, delivery information to external / internal customers and truckers. Provide all clerical support for the company's current system for creating, updating, and canceling all dray requests.

Functions & Duties

1. Received daily SDD import report, sort, pre-dispatch and dispatch. Input payable dray orders (TO) into companies' system for import cargo moving through PSW including Store Door points in Denver and Salt Lake City, plus truck-up moves to Oakland and Seattle (SOD recovery). Create TO's for import Transpacific cargo loads moving through PSW rails and ports (LAX/LGB and Port Hueneme) in accordance with routings and customer requirements.
2. Maintain and input all Delivery Orders for all Import door (carrier haulage transitioning through PSW, MTR (all motor moves) and MLB Moves.(Per Summary destination)

a. Pre-generate transport orders for cargo not yet fully released.

b. Correspond with carrier and customers regarding all moves.

c. Correspond with internal department's regarding any delivery/rate issues.

d. Generate and issue transport orders for fully release cargo.

e. Process work order rejections

1. Coordinate with internal customers, vendors, and accounts payable on invoice discrepancies and other issues regarding payment of vendor invoices, update company system or any Company approved vendor platform.

a. Receive and process all amendments - approval/denial.

b. Receive and process all work order updates.

1. Notify and obtain customer approval for accessorial charges. Add accessorial charges into company's' system (including prepull, storage, overweight cargo, transload, dry runs, hazards, additional stops etc.).
2. Assist in managing all necessary service requirements for final delivery on all import store-door cargo destined for the PSW region and Port Hueneme.
3. Assist management in updating motor carrier profiles, this includes contact information, email address, phone, fax numbers for the PSW region.
4. Coordinate overweight process between customer / warehouse / trucker on import SOD.
5. Act as liaison between internal /external customers and vendors regarding issues directly related to cargo movement this includes early and late arrivals and delivery discrepancy. Handling UTL and damaged SDD containers with the terminal and trucker for non-MNT accounts.
6. Responsible for collecting PODs as requested by customers.
7. Assist with resolution on vendor issues relating to POD processing and order closing in companies' system as directed by Management.
8. Responsible for the coordination of deliveries from exam sites for local SOD moves in conjunction with Inbound exam team.
9. Process demurrage guarantees for import SDD upon approval by Management. Email to Inbound Demurrage Team to process approved demurrage request and update demurrage log.
10. Expediting dwelling SDD cargo.
11. Email, Print or Fax Hazardous manifest to truckers.
12. Receive and process all emails for SOD and Delivery Order email box.
13. Assist in resolving store door detention invoice related issue. Obtain and provide copies of all back-up paperwork as requested for related store door detention invoices.
14. Coordinate with Procurement for new trucking rates if needed.
15. Coordinate request for private chassis release with equipment Team when POP chassis are not available.
16. CROSS BORDER II FTZ Shipments(for SDD cargo only):

a. Track shipments to have proper release to send work order and have BL placed back on hold.

b. Provide T&E numbers to carrier.

1. Customer Invoicing: Prepare, process, and create billing / invoice for SOD accessorial charges including but not limited to overweight, transloads, dry run, HAZ, additional stops.

a. Obtain and provide copies of invoice and back-up paperwork as requested.

b. Update SOD invoices if needed with necessary changes.

c. Process and resolve disputes for SOD accessorial charges.

d. Update and cancel SOD invoices if needed.

1. DENVER/SLC (for NON MNT)

a. Pull SOD report, sort and update by categories.

b. Obtain missing pick-up numbers from correct rail yard.

c. Send email with pending orders to each carrier broken down by rail yard.

d. Generate and issue transport orders for all fully released cargo.

e. Pre-generate transport orders for cargo not yet fully released.

f. Correspond with internal department's regarding any delivery/rate issues.

1. Other duties as assigned.

At American President Lines, we are committed to fair and equitable compensation practices. The expected salary for this position is $134,140.50 per year.

In addition to base salary, this position may be eligible for: Comprehensive benefits, including health insurance, retirement plans, vacation and sick time. We believe in transparency and equity and are proud to be an equal opportunity employer. We encourage individuals from all backgrounds to apply.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at Applicant_Assistance@apl.com.