Job Description

Specific Job Functions:

• Schedule floating holidays, vacations, leaves of absences (LOAs) and other time off for housekeeping department staff.
• Fill out vacation / floating holiday tracking log with accuracy.
• Complete payroll exceptions on a daily basis.
• Ensure information on sick call log is accurate and complete.
• Replace employees who have called in to ensure adequate staffing levels.
• Remove employees from schedule if they are not available for their scheduled shift.
• Count the number of employees to determine if a sufficient number are scheduled.
• Check and reply to e-mail on a daily basis.
• Post schedules outside the housekeeping office.
• Obtain approval from the Executive Housekeeper or Director of Housekeeping before notifying the employee of requested time off and before scheduling overtime.
• Call in additional regular part-time employees when there is not a sufficient number of employees to work the current schedule.
• Keep track of union bids.
• Perform all duties as deemed necessary for the success of the department.

Qualifications:

• At least three years’ experience in scheduling a very large staff preferred.
• A minimum of two years’ experience using Excel, Outlook, and Word preferred.
• Six months or more experience with payroll functions preferred.
• At least one-year experience handling multi-line phones preferred.
• At least two years’ customer service experience preferred.
• Professional appearance and demeanor a must.
• Bilingual (Spanish) preferred.