Job Description

The Team:

In this role you will work as part of the Paediatric Outpatients Clinics administration team at the Northwest Regional Hospital. You may at times also be required to work in the general Outpatient Clinics. Our hours of work are Monday - Fridays, with shifts varying 0800 - 1606 or 0830 - 1636. All applicants will be required to be available for both shifts.

The Outpatient Department at the Northwest Regional Hospital has 14 consulting rooms. We offer general medical, surgical, gynaecology, orthopaedic, respiratory, paediatric, stomal therapy, cardiology, cardiac rehab, neurology, neurosurgical, dermatology, endocrinology, infectious diseases, nephrology, staff health and various procedure clinics and nurse led clinics.

The team consists of administrative staff, nursing (EN and RN), graduate nurses, CNCs, Nurse Practitioner, and technicians. The environment is fast paced, ever changing and requires excellent time management skills on all levels.

The Role:

• Provide and maintain a high standard of customer focused clerical, administrative and reception services.
• Manage and maintain patient waitlists for speciality services.
• Maintain confidentiality and work according to all Agency policies, procedures and guidelines.
• Ensure all information management systems are maintained and processes conducted in accordance with the relevant guidelines and protocols of the Agency.

You will need:

• To adapt to change regularly.
• To work in a multidisciplinary team environment.
• To deliver holistic care to our patients supporting their journey through the outpatient clinics, including waitlist and referral management.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

Permanent part time, day worker, working 54 hours per fortnight, commencing as soon as possible.

Additional fixed term hours may be available for the successful applicant and a pplicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

*Notwithstanding hours to be negotiated with the successful applicant.

Salary: $66,049 to $70,993 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022.

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates:

• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility:

Successful applicants will be required to meet the essential criteria.

• Current Working with Children Registration

*Registration/licences that are essential requirements of this role must remain current and valid at all times whilst employed in this role and the status of these may be checked at any time during employment. It is the employee’s responsibility to ensure that registration/licences remain current and to advise the Employer if their circumstances change. This includes notifying the Employer if a registration/licence is revoked, cancelled or has its conditions altered.

Applicants should note the following criteria are desirable:

• Successful Completion of, or a willingness to undertake, a recognised course in business/office administration and medical terminology
• Demonstrated experience in a healthcare setting

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• Clerk (MCH-NWRH) Band 2 (WORD)

Application Guide:

• Department of Health - Applicant Guide (WORD)

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*Applications from Recruitment agencies will not be accepted for this role

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Alli Coull
Position: NUM Ambulatory Care, NWRH
Phone number: 6493 6299
Email address: allison.coull@ths.tas.gov.u

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

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Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.