Job Description

Locations: Jacksonville, Florida

Categories: Office and Clerical

Req ID: 67662

Overview

Performs all basic support functions for Perioperative services including scheduling, entering charges into Epic system (while ensuring accuracy and timeliness) and dispositioning of surgical cases. Providing clerical support within the department.

Qualifications

Required Education

• High school diploma or GED required.

Preferred Education

• Completion of coursework in medical billing and coding preferred.

Required Skills and Competencies

• Demonstrated strong interpersonal and customer service skills.
• Ability to communicate effectively and professionally with individuals from diverse backgrounds.
• Working knowledge of insurance requirements preferred.
• Excellent decision-making skills, sound judgment, and the ability to take initiative.
• Strong attention to detail and accuracy.
• Ability to prioritize tasks, manage competing demands, and organize workflow effectively.
• Ability to accurately perform cashiering and related financial functions.
• Ability to remain calm and professional when handling stressful or challenging situations.
• Proficiency with personal computers in a Windows-based environment.
• Minimum typing speed of 25 words per minute.

Required Licensure/Certifications

• Basic Life Support (BLS) certification from the American Heart Association is required within three months of the date of hire or transfer.

Note: The requirement regarding current employees obtaining BLS certification by June 30, 2021, was effective March 29, 2021, and appears to be a historical requirement.

Required Experience

• Less than one year of relevant experience required.

Preferred Experience

• Three years of customer service experience, preferably in a healthcare environment.
• Experience with medical billing and/or healthcare scheduling preferred.