The State Hygienic Laboratory (Iowa’s Environmental and Public Health Laboratory), at the University of Iowa, under contract with the Iowa Department of Health and Human Services, has an exciting full-time opportunity for a Clerk III in the Coralville, Iowa facility. The primary function of the position is to contribute to the Laboratory Support Services section of the State Hygienic Laboratory (SHL). This position is expected to provide superior customer service and support to the SHL clientele via telephone and other modes of communication as well as to the lab itself. The primary responsibilities will include answering the main phone line to the clinical division, clerical duties such as data entry, data management, customer services, responding to customer requests, responding to lab requests, placing courier orders, and placing kit orders.

Position Status: Regular Merit
Work Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m. with potential weekends and holidays.
Work Modality: In person, with possibility of hybrid (within Iowa) after the initial training period.

To learn more about the department visit https://shl.uiowa.edu/

For a full job description, please send an e-mail to the contact listed below.

About Pay and Compensation:
Pay Grade:08

Qualifications:

Minimum Eligibility Requirements:

·Any combination of related clerical office experience related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Desirable Qualifications:

·Two years of working in a customer service role.

·Ability to perform tasks that require accuracy, attention to detail, including accurate record keeping.

·Basic office experience.

·Previous experience in data entry.

·Thirty words per minute typing ability.

·Knowledge of environmental and/or clinical terminology.

·Excellent communication and customer service skills is a must.

·Previous work in a clinical setting and/or public health setting.

·Previous work in a confidential setting.

Position and Application Details and Instructions:
Applicants are invited to upload the following documents and mark them as a “Relevant File” to the submission, if they would like them included for consideration:

·Cover Letter

·Resume

Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact:VPR Talent (vpr-talent@uiowa.edu).

After the initial training period, this position is eligible for hybrid work withinIowaand will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policiesand employee travel policy when working at a remote location

This position is not eligible for University sponsorship for employment authorization.

About the University of Iowa
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