Job Description

A Clinic Clerk provides administrative support, performs clerical and customer service functions, as well as non-technical duties in the hospital.

Reports to: Supervisor/ Manager

FLSA: Non-exempt

Job Requirements

Minimum Education

X High school diploma or equivalent □ Preferred X Required

X Associate’s degree X Preferred □ Required

*Years of relevant experience may be substituted for required education.

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience

X 1 year clerical experience X Preferred □ Required

Essential Functions

Performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.

Greets visitors and communicates with patients and providers.

Places, answers, and directs phone calls and distributes messages.

Organizes, coordinates, and schedules meetings and appointments.

Keeps office area neat and tidy and monitors and orders office supplies.

Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.

Coordinates workflow and complies records of office activities.

Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash.

Nonessential Functions

Assist with orientation and training of personnel and students.

Participates and attends meetings as required and/ or assigned.

Performs other related duties as assigned or requested.

Prepares periodic reports as requested.

Functional Demands

Populations Served

X Does not treat or care for patients.

□ Neonate (□ Infant (□ Early Childhood (1 year and □ Late Childhood (5 years and □ Adolescent (13 and □ Young Adult (17 to □ Middle Adult (30 years to □ Older Adult (>60 years)

Protected Health Information

Type of Protected Information Accessed:

X Demographic

X Clinical

□ Insurance

□ Financial

□ Complete Medical Record

Bloodborne Pathogens Exposure

While performing this job, occupational exposure is present for all employees

Physical Requirements - Physical Dexterity and Effort: Rarely Bending/Stooping □ rarely, □ occasionally, X frequently, □ constantly

Climbing □ rarely, X occasionally, □ frequently, □ constantly

Keyboard Data Entry □ rarely, □ occasionally, □ frequently, X constantly

Kneeling X rarely, □ occasionally, □ frequently, □ constantly

Lifting/Moving Patients X rarely, □ occasionally, □ frequently, □ constantly

Reaching □ rarely, X occasionally, □ frequently, □ constantly

Repetitive Foot/Leg Movements X rarely, □ occasionally, □ frequently, □ constantly

Repetitive Hand/Arm Movements □ rarely, □ occasionally, □ frequently, X constantly

Running X rarely, □ occasionally, □ frequently, □ constantly

Sitting □ rarely, □ occasionally, □ frequently, X constantly

Squatting X rarely, □ occasionally, □ frequently, □ constantly

Standing X rarely, □ occasionally, □ frequently, □ constantly

Walking X rarely, □ occasionally, □ frequently, □ constantly

Pushing / Pulling: 0-25 lbs. X rarely, □ occasionally, □ frequently, □ constantly

Pushing / Pulling: 26-75 lbs. X rarely, □ occasionally, □ frequently, □ constantly

Pushing/Pulling: over 75 lbs. X rarely, □ occasionally, □ frequently, □ constantly

Lifting/Carrying (non-patient) : 0-25 lbs. X rarely, □ occasionally, □ frequently, □ constantly

Lifting/Carrying (non-patient) : 26-75 lbs. X rarely, □ occasionally, □ frequently, □ constantly

Lifting/Carrying (non-patient) : over 75 lbs. X rarely, □ occasionally, □ frequently, □ constantly

Visual Acuity, Hearing and Speaking: Rarely Audible Speech □ rarely, □ occasionally, □ frequently, X constantly

Hearing Acuity □ rarely, □ occasionally, □ frequently, X constantly

Smelling Acuity X rarely, □ occasionally, □ frequently, □ constantly

Taste Discrimination X rarely, □ occasionally, □ frequently, □ constantly

Vision: Depth Perception □ rarely, □ occasionally, □ frequently, X constantly

Vision: Distinguish Color X rarely, □ occasionally, □ frequently, □ constantly

Vision: Seeing Far □ rarely, □ occasionally, □ frequently, X constantly

Vision: Seeing Near □ rarely, □ occasionally, □ frequently, X constantly

Biological: Rarely Biohazardous waste/ hazards X rarely, □ occasionally, □ frequently, □ constantly

Blood and/or bodily fluids X rarely, □ occasionally, □ frequently, □ constantly

Communicable diseases/pathogens X rarely, □ occasionally, □ frequently, □ constantly

Chemical: Rarely Asbestos or lead X rarely, □ occasionally, □ frequently, □ constantly

Cytotoxic Chemicals X rarely, □ occasionally, □ frequently, □ constantly

Dust X rarely, □ occasionally, □ frequently, □ constantly

Hazardous Chemicals X rarely, □ occasionally, □ frequently, □ constantly

Gases/Vapors/Fumes X rarely, □ occasionally, □ frequently, □ constantly

Hazardous Medication X rarely, □ occasionally, □ frequently, □ constantly

Latex X rarely, □ occasionally, □ frequently, □ constantly

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.