Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Clerk - Akron Internal Medicine Center

Location

Akron

Facility

Akron General Medical Center

Department

Primary Care-Cleveland Clinic Akron General

Job Code

AK9916

Shift

Days

Schedule

8:00am-5:00am

Job Summary

Job Details

Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations.

Akron General is looking to add a Clerk to the Akron Internal Medicine Center team. In this role, you will be responsible for the accurate and efficient completion of physicians' orders, processing consultations and referrals and making appointments for Akron Internal Medicine Center patients. You will use decision trees to arrange specialty visits and coordinate advanced imaging via Epic or Central Scheduling as well as handle incoming calls about scheduling and referrals. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

A caregiver in this position works Monday through Friday from 8:00am to 5:00pm.

A caregiver who excels in this role will:

• Transcribe physician orders, process consults and referrals and schedule all tests, lab work and appointments for office patients.
• Complete necessary forms, requisitions and communications.
• Provide patients with accurate information in a concise, informative manner while respecting patients' right to privacy.
• Separate STAT orders and requests from regular workflow and processes, appropriately.
• Track IMCA patient labs and procedures.
• Maintain appropriate level of forms, materials and supplies.
• Communicate all pertinent patient care information to appropriate personnel.
• Function as back-up to Billing Secretary, assisting with phone calls, as needed.
• Build and maintain physicians' schedules.
• Assist in orientation of new personnel.
• Complete mandatory training and education in order to maintain organization and department specific competencies and requirements.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• Competent with computer software, practice management systems and Windows application
• Knowledge of medical terminology, anatomy and physiology
• One year of experience as a clerk, physician's receptionist or similar position in a hospital

Physical Requirements:

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.