Job Description

Within the context of a client and family centred care model, and in accordance with the established vision and values of the organization, works as a member of an integrated team and plays a significant role in ensuring that patients have a positive experience with the designated services within a fast paced, high volume operating room booking/pre-admission environment. Performs scheduling of patient pre-admission appointments and clerical functions in support of the delivery of patient care, including using a variety of computerized applications such as ORMIS, PHAMIS and LastWord, and intermediate wordprocessing and spreadsheet software as well as considerable tact and diplomacy. Duties include scheduling a variety of patient appointments, rearranging schedules to meet changing demands/requests, preparing and confirming patient information, maintaining patient charts, entering data into a variety of computerized information systems, compiling statistical information, and acting as a receptionist. QUALIFICATIONS:Education & Experience Grade 12, two years' recent related experience or an equivalent combination of education, training and experience.Knowledge & AbilitiesAbility to keyboard at 45 wpm.Knowledge of medical terminology.Ability to communicate effectively both verbally and in writing.Ability to deal with others effectively.Physical ability to carry out the duties of the position.Ability to organize work.Ability to operate related equipment.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.