Job Description

Job Requisition ID: 54673
BPIS: 07812

Opening Date: 03/30/2026
Closing Date: 04/13/2026
Agency: Department of Healthcare and Family Services
Class Title: CLERICAL TR - 08050
Skill Option: None
Bilingual Option: None
Salary: Anticipated starting salary $3,317/month / Full salary range $3,317-$4,156/month
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Under immediate supervision, serves as a Clerical Trainee through the Disabilities Worker Training Program (DWTP) for a period of six to seventy-two months. Trainee participation from at least 20 hours per week up to a full-time equivalency work schedules during the training period, receives on-the-job training as a participate in the Disabled Workers Trainee Program to gain experience performing a variety of clerical duties:

• Receives on-the-job training to learn the process of reviewing and sorting mail from outside entities such as clients and/or entities within the Department.
• Receives instruction on identifying the different types of client case documents and utilizing outlines instructions to determine where mail needs to be routed.
• Assists staff in forwarding any original documents to designated staff for those documents to be returned to the rightful owner as mandated by policy.
• Lifts and carries packages/tubs/cartons of work weighing up to 50 pounds.
• Receives on-the-job training learning the process of preparing mail for numbering and scanning in accordance with established methods
  
  

Target title(s): Office Clerk

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Essential Functions

• Under immediate supervision, for a period of not less than six months with trainee participation from at least 20 hours per week up to a full-time equivalency work schedules during the training period, receives on-the-job training as a participate in the Disabled Workers Trainee Program to gain experience performing a variety of clerical duties
• Receives on-the-job training learning the process of preparing mail for numbering and scanning in accordance with established methods
• Receives direction to learn the process of preparing mail that is returned as undeliverable
• Assists other staff in the operations of the mail cutting machine used by the Department by sorting envelops by size, taping envelopes to run through the machine, removing the cut envelops and packing in trays
• Follows oral or written instruction, gaining experience and knowledge in and applying evolving automated office equipment and technology to the tasks preformed
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of high school
• Requires no previous experience
• DISABLED WORKERS TRAINING PROGRAM OPTION:
  • Some positions allocated to this class are designated as part of the Disabled Workers Training Program (DWTP). The
    Clerical Trainee class has been identified as subject to provisions of the Personnel Code 20 ILCS 415/17b, according to
    which suitable positions at state agencies may be identified and included in the DWTP and are thereby reserved for the
    employment and training of individuals with disabilities. Qualified participants in the program are authorized to work at least 20
    hours per week, and the training program duration may be extended up to a maximum of 72 months to allow for the program
    goals to be achieved and the incumbent to become eligible for promotion to an appropriate full-time position.
  • The actual duration of the DWTP training period is dependent upon the desirable requirements of the target title and the
    percentage of a full-time equivalent work schedule that the incumbent works as a trainee. Individuals who successfully
    complete a trainee appointment are eligible for promotion to the target title without further examination.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history
• This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours: Monday - Friday 8:30 am - 5:00 pm
Headquarter Location: 201 S Grand Ave E, Springfield, Illinois, 62704
Work County: Sangamon
Agency Contact: HFS.DMPApps@illinois.gov
Posting Group: Office & Administrative Support

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com