Novant Health

Clerical Supervisor II

Novant Health  •  Wilmington, NC (Onsite)  •  2 hours ago
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Job Description

Facility: HGIW - Hanover GI-Wilmington

Locations: Wilmington, North Carolina

Categories: Medical Group

Position Type: ['Full-Time']

Work Schedule Details: M-F 8am - 5pm

Job Opening ID: ['194553']

What We Offer

Responsible for overall front end revenue cycle functions. Effects ongoing quality, productivity and efficiency in daily operations of departments and services by providing office management and supervision of non-clinical employees, serving as administrative and financial resource person, providing backup support for all administrative positions, and interfacing with referral sources, insurers, hospital staff, physicians, and customers. Areas of responsibility include but not limited to referrals/orders, scheduling, registration, charge entry, regulatory compliance, medical records, staff education and staffing. Supervises between 10 and 19 FTEs.

What We're Looking For

  • Education: High School Diploma or GED, required. 2 Year / Associate Degree, preferred. Associates Degree in Health or Business Administration.
  • Experience: Two years of clerical experience in a medical office setting, required. With one year of supervisory experience, preferred.
  • Additional Skills (required): Knowledge of organization policies and procedures. Knowledge of fiscal management and human resource management techniques. Knowledge of office management techniques and practices. Knowledge of computer systems and applications. Skill in gathering, analyzing, and evaluating data. Skill in written and verbal communication. Ability to apply policies and principles to solve everyday problems and deal with a variety of situations. Ability to exercise initiative, problem-solving, decision-making. Ability to read, interprets, and applies clinic policies and procedures. Ability to identify problems and recommend solutions. Ability to establish priorities and coordinate work activities. Physical requirements: Stand and move around the majority of the day; climb; lift patients and equipment; sit occasionally; bend and stoop; push / pull wheelchairs, carts, and beds; see, hear, speak, smell, and touch.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

194553

Novant Health

About Novant Health

Novant Health is an integrated network of more than 850 locations, including 19 hospitals, more than 700 physician clinics and urgent care centers, outpatient facilities, and imaging and pharmacy services. This network supports a seamless and personalized healthcare experience for communities in North Carolina and South Carolina. Novant Health is nationally recognized for our unwavering commitment to safety and the highest quality care, and we serve as a catalyst for healthcare transformation through clinical trials, leading-edge research, innovative care delivery models and robust virtual care networks. The expertise and empathy of our 40,000 team members along with more than 8,300 independent and employed clinicians are at the heart of Our Cause as industry leaders caring for communities across the Carolinas. In 2023, Novant Health provided more than $1.6 billion in community benefit, including financial assistance and services.

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Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Charlotte, NC
Year Founded
1997
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