Job Description

Valley Health Partners, Community Vision Center - Allentown, PA

The Clerical Optometric Assistant ensures an efficient patient flow from check-in to check-out while supporting clinical operations and maintaining outstanding patient experience. This is a dual-role responsible for providing exceptional patient service at the front desk while also delivering high-quality clinical support to optometrists.

Work Experience:

• One year customer service experience and/or training.
• More than one to two years in an Optometric practice or Federally Qualified Health Center (FQHC) setting, preferred.

Education:

• High School Diploma/GED or equivalent.
• Equivalent combination of education in optometric practice.
• One year experience in a healthcare setting.

Licenses & Certifications:

• BLS upon hire.

Needed Knowledge, Skills, and Abilities:

• Excellent computer skills to enter patient history, medication and transcribe physician's dictation into patient charts as needed.
• Strong communication and interpersonal skills
• Ability to work successfully in a team environment, functioning for the good of the team over the individual.
• Ability to adapt to changing schedules and patient volumes.
• Ability to work with patients of all ages.
• Ability to multitask in a fast-paced clinic.
• Basic understanding of optical terminology and eyewear components.
• Detail-oriented with accuracy in measurements and billing.
• Ability to learn EHR and optical software systems.

Benefits:

• Choice of medical, dental, and vision plans with great coverage at VERY affordable rates.
• 403b Retirement Plan with generous company match
• Paid Time Off for holidays, vacation, sick & personal days
• Employee Assistance Program
• Tuition Reimbursement