Job Description

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

The salary range for this role is $17.00 to $20.00 per hour.*

Summary: Performs clerical duties in support of Service Center Operations. Provides information as needed to Service Center staff and management. Requires good organizational and communication skills as well as working knowledge of Microsoft Office Suite.

Duties and Responsibilities:

· Receive parts ordered from vendors into Service Management Software System

· Manage part and merchandise returns to vendors

· Conduct physical inventories of parts and merchandise

· Maintain files of invoices and shipment tracking documents

· Communicate repair status and answer questions from customers

· Other tasks as directed by management

Required Education, Experience, and Certifications:

· High School diploma or equivalent

Physical Requirements

Hearing/Speaking: Effective communication with associates, supervisors/managers, and customers as required

Bending/Stooping:

• Occasionally (activity or condition exists up to 1/3 of time)

Climbing:

• Not Present

Lifting:

• Occasionally (activity or condition exists up to 1/3 of time)

Lifting Weight:

• Ability to lift up to 30 lbs independently and greater than 30 lbs with assistance

Pushing/Pulling:

• Occasionally (activity or condition exists up to 1/3 of time)

Sitting:

• Frequently (activity or condition exists from 1/3 to 2/3 of time)

Standing:

• Occasionally (activity or condition exists up to 1/3 of time)

Walking:

• Occasionally (activity or condition exists up to 1/3 of time)

Working Conditions:

Retail/Warehouse Environment – Exposure to varying temperatures and may include working inside and outside in heat/cold. May encounter sounds/noises of varying levels.

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

**Benefits vary based on full-time and part-time employment status.

About Aaron’s

At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron’s is an Equal Opportunity Employer.

Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.