Job Description

JOB LOCATION

1800 S Peoria St Aurora, Colorado 80012-5360

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:Integrity,Respect, Professionalism, andCustomer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Join the Utah Indoor Pool Team

The City of Aurora seeks a professional Clerical Assistant to manage front desk operations at the Utah Indoor Pool. Primary duties include greeting visitors, processing registrations, and handling facility inquiries with exceptional customer service. This position requires accurate cash handling and proficiency in the City’s registration software systems. Candidates must possess a high school diploma and at least six months of relevant clerical experience. Success in this role depends on strong interpersonal communication and the ability to multitask in a busy recreation environment.

The hiring range for this role is $16.36 - $20.45/hour.

Salary to be commensurate with experience.

The deadline for submitting applications is Sunday, April 19, 2026. Please note that the City of Aurora will conduct ongoing screenings of applications on a first-come, first-served basis. As soon as we determine that we have a qualified pool of applicants, this position may close quickly and without notice.

This is classified as VHNE (Variable Hour Non-Benefit Employee), where the selected candidate will work less than 29 hours per week. This position does not provide medical benefits. This position earns sick leavein accordance withthe Healthy Families and Workplace Act.

The city of Aurora is seeking a qualified Clerical Assistant to perform receptionist duties and a variety of clerical and administrative support for the operation of Village Green Recreation Center.

PRIMARY DUTIES & RESPONSIBILITIES

• Display exceptional front desk customer service skill.
• Answer and direct questions, inquiries and concerns of customers by telephone and in person
• Register customers in classes using City registration system
• Process payments and handle daily reconciliation of revenue, cash handling
• Gather information for various reports; maintain logs, informational books, records
• Operate a variety of office equipment
• Perform room set up and take down
• Assist with the preschool program
• Performs other duties as assigned

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:

• High School diploma or GED

Experience:

• At least 6 months of clerical training/experience or equivalent training and experience that will demonstrate required knowledge, abilities and skills.

Knowledge:

• Knowledge of business English, spelling and math; general office equipment; and personal computers and related software applications.

Skills:

• Strong interpersonal skills
• Strong customer service skills
• Efficiently and accurately key information using a keyboard and skill in performing data entry and typing. Accurate cash handling skills

Abilities:

• Establish and maintain effective working relationships with employees and citizens
• Communicate effectively both orally and in writing
• Prioritize tasks without direct supervision

WORKING CONDITIONS

• Physical Demands: Light physical work depending on assignment; may require the ability to lift a maximum of 30 pounds; some lifting, carrying, walking, and standing to set up for facility programs
• Frequent hand/eye coordination to operate office equipment
• Clear vision to read and interpret reports and other written material
• Frequent speech communication and hearing to maintain communication with employees and citizens

Work Environment:

• Works primarily in a clean, comfortable environment in a recreation facility
• May consist of high noise volume and busy reception area
• May require outdoor work with exposure to dust, odors and noise

Equipment Used:

Frequently uses standard office equipment including personal computer and common office software such as email, internet, Word, Excel, and Recreation Registration system, calculator, multi-line telephones, copy/fax machines, credit card machines, and cash drawer

The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.

For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.

Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.

Employment references will be conducted on finalists for City of Aurora vacancies.