Job Description

Posting number: N-2026-57095

Department: Department of Transportation

Division: TR Mtr Vhcls

Job classification: Clerical Assistant 2

Posting type: NCS External

Categories: Administration, Transportation, Customer Service, Office and Administrative Support

NOTE: This posting will close on August 30, 2026 or after 50 applications are received, whichever occurs first.

Become a Clerical Assistant 2 with the Department of Transportation and play a key part in supporting the Bureau of Motor Vehicles. In this job, you will work with vehicle records, applications and customer questions that support statewide transportation needs. Your attention to detail and strong communication skills will help maintain reliable and efficient processing. This role is a great match for individuals who enjoy meaningful work that helps the public every day.

Examples of duties

This position provides clerical support that helps the Bureau of Motor Vehicles maintain accurate records and deliver quality customer service. The work supports vehicle processing, public inquiries and daily operational needs within the bureau. As a Clerical Assistant 2, you will perform the following duties:

• Record Examination: Review vehicle forms to verify proper completion and enter information into processing systems
• Application Processing: Process title and salvage applications by entering data and issuing required correspondence
• Customer Assistance: Answer questions from dealers, agents, messengers and members of the public
• Inquiry Management: Complete CLEANS, DAS, NVMTIS and ISO inquiries as needed for vehicle records
• Communication Handling: Respond to emails, calls and notepads related to abandoned vehicles and salvor issues
• Operational Support: Assist with tasks such as placing stops, reporting errors and maintaining professional customer service

Interested in learning more? Additional details regarding this position can be found in the

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:30pm, Monday-Friday, with a 1-hour lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 ( Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekersfor additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.