Job Description

Posting number: N-2026-54242

Department: Department of Transportation

Division: TR Dstr Off 10 0

Job classification: Clerical Assistant 2

Posting type: NCS External

Categories: Trades, Transportation, Customer Service, Business, Office and Administrative Support

Join the Department of Transportation as a Clerical Assistant 2 and help keep District Office 10-0 running smoothly. This role offers the chance to support staff, visitors, and callers with prompt and friendly service. Your efforts will help create a more organized and efficient workspace for everyone. Start a rewarding path where your work makes a real difference.

Apply today to join our team!

Examples of duties

This role supports the daily operations of the District Office by assisting callers, visitors, and staff. Your work helps create a dependable and efficient environment for transportation activities. As a Clerical Assistant 2, you will perform the following duties:

• Telephone Support: Provide clear and polite responses to callers and direct them to the correct staff
• Visitor Guidance: Assist visitors by directing them to proper areas in the building
• Office Assistance: Complete typing, word processing, and copying tasks as needed
• Mail Handling: Sort and distribute incoming mail and prepare outgoing mail
• Switchboard Coverage: Manage calls from several lines, greet visitors, and schedule conference rooms

Interested in learning more? Additional details regarding this position can be found in the

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:30pm, Monday-Friday, with a 1-hour lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 ( Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Special Requirements (NSRs):

• This position requires keyboarding skills to meet standards for speed and accuracy.

Additional Requirements:

• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekersfor additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.