University of South Florida

Clerical and Secretarial

University of South Florida  •  United States (Onsite)  •  12 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

The role provides part-time, project-based support to the College of Nursing to evaluate operational processes, human capital utilization, and financial implications of staffing and service delivery models.

This role is responsible for analyzing current workflows, assessing alternative approaches (including staffing, technology, and outsourcing), and delivering data-informed recommendations that improve efficiency, scalability, and cost-effectiveness across academic and administrative units.

Work Arrangement

  • Part-time (hours flexible based on project needs)
  • This is an in-person position based on the Tampa campus, requiring regular on-site presence to engage with stakeholders, observe workflows, and assess operational processes firsthand
  • Project-based assignments tied to operational priorities

Process Assessment & Improvement

  • Conduct structured reviews of existing administrative and academic support processes across units
  • Identify inefficiencies, redundancies, and capacity constraints
  • Develop current-state and future-state process maps
  • Recommend process improvements aligned with college priorities and resource constraints


Human Capital & Workforce Analysis (in consultation with college’s HR Business Partner)

  • Evaluate current staffing models, workload distribution, and role utilization
  • Assess alternatives to full-time hires (e.g., OPS, part-time, shared services, seasonal staffing)
  • Analyze alignment between responsibilities, skillsets, and organizational needs
  • Provide recommendations to optimize workforce structure and deployment


Financial Analysis & Scenario Modeling

  • Conduct cost-benefit analyses for staffing and operational decisions
  • Develop financial models comparing alternative solutions (e.g., FTE vs. part-time vs. vendor solutions)
  • Evaluate short-term and long-term cost implications, including fringe, onboarding, and productivity impacts
  • Support budget planning discussions with data-driven insights


Research & Solution Identification

  • Research available technical and non-technical solutions, including:
  • Process automation tools
  • Workflow management systems
  • Outsourcing/vendor options
  • Best practices in higher education and healthcare environments
  • Benchmark peer institutions and industry standards where appropriate


Recommendations & Implementation Support

  • Prepare clear, executive-level summaries and recommendations
  • Present findings to leadership and stakeholders
  • Support implementation planning, including timelines, resource needs, and risk considerations
  • Track outcomes and evaluate effectiveness of implemented changes

Deliverables (Examples)

  • Process maps (current vs. future state)
  • Staffing model analyses and recommendations
  • Financial comparison models
  • Executive summary reports for leadership decision-making

This position requires a high school diploma or equivalent, with six years of experience in office or administrative positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Knowledge, Skills, and Abilities

  • Ability to translate complex operational challenges into structured analyses
  • Strong financial modeling and Excel skills
  • Excellent written and verbal communication with executive-level audiences
  • Ability to work independently and manage multiple projects
  • Strong stakeholder engagement and facilitation skills


Work Arrangement

  • Part-time (hours flexible based on project needs)
  • This is an in-person position based on the Tampa campus, requiring regular on-site presence to engage with stakeholders, observe workflows, and assess operational processes firsthand
  • Project-based assignments tied to operational priorities

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.

University of South Florida

About University of South Florida

Industry
Unknown
Company Size
Unknown
Headquarters
Unknown
Year Founded
Unknown
Website
usf.edu
Social Media