LOCATION: Dolphin Centre, Poole
SHIFT PATTERN: Wednesday to Saturday, 39 hours per week
PAY RATE: Competitive
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You will support the Soft Services Manager and Centre Operations Manager in the delivery of the operational management of the contract, ensuring that the operation is managed in line with company policies and procedures. You will also need to display the ability to lead and engage with the teams, to deliver and be able to work as part of a team in a physically demanding, fast paced environment that provides Cleaning and waste removal services for the client. Our teams consist of ambitious and motivated individuals who contribute to making a fun and friendly working environment.
This role will include a variety of tasks including the following: To clean toilets of the centre, and wear company uniform at all times so that Dolphin Shopping Centres’ reputation for professionalism and quality is never compromised.
To ensure that all cleaning duties carried out are strictly in accordance with our standards so that quality work is delivered fully meeting/exceeding our expectations.
To ensure that all work undertaken is strictly carried out in accordance with Dolphin & ABM’s Health and Safety procedures. Moreover, to demonstrate their commitment to the fact that each Dolphin/ABM employee has a personal responsibility for their own health and safety and for that of persons who may be affected by their acts/or omissions.
Whilst at the Centre to effectively assist with the public, evacuations etc.
To make sure cleaning duties are completed as directed by The Soft Services Manager Moreover, to always consider the work undertaken and wherever opportunities for improvements to working practices exist, putting forward suggestions so that ‘continuous improvement’ is the norm.
To work in a proactive manner supporting/assisting colleagues whenever in a position to do so.
To undertake ad hoc duties as directed/ operationally required.
KEY RESPONSIBILITIES
Working within our Cleaning and Yard waste removal teams in a retail shopping centre environment, carrying out duties effectively and efficiently.
Duties will include leading and engaging a team to deliver high cleaning service both internally and externally in all areas of the shopping Centre,
Clean and sanitize lifts, wipe all external & internal stainless-steel on lift doors / frames / lift runners wipe down and remove all smudges from mirrors, sweep and mop floors
Cleaning restroom(s)/showers, emptying trash, cleaning and sanitizing fixtures, cleaning mirrors, cleaning shower cubicle partition doors/walls, sweeping and mopping tile floors
Set up, stock, and maintenance of cleaning equipment and supplies
Monitor and maintain sanitation and organisation of assigned areas
Assist Centre Managers when needed to ensure optimum service to clients
Perform additional duties as needed, within reason
Comply with monthly training sessions delivered by the supervisor/line manager as necessary
Providing training to your team on the use of both ride-on sweepers and scrubber-dryers, along with other cleaning equipment. Ensuring that all equipment is kept clean, well maintained and in a safe working order.
Ensuring that your team is responsive to any spillages and callouts from the clients on site team.
Communicate effectively with your team and line manager – we all work together.
Ensuring that yourself and your team wear protective clothing (PPE) and comply with Health & Safety legislation and policies.
The post holder will need to be able to work on their own initiative as well as part of a team and exhibit excellent communication skills and be able to confidently communicate with their team members and those of the client.
To Supervise Team and give guidance throughout shift.
To Act as point of Contact for ABM on site in absence of Soft Services Manager.
Requirements
QUALIFICATIONS
Benefits
We’re proud to offer a great range of benefits including:
For more information about ABM’s benefits, visit our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Founded in 1909, ABM serves over 20,000 clients, with annualised revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland and other international locations. For more information, visit www.abm.co.uk.
