Job Description

JOB TITLE: Cleaning Supervisor

LOCATION: MULTREES WALK SHOPPING CENTRE

HOURS: 39 hours per week, 4 week rolling rota

PAY RATE: £14.25 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!

ROLE OVERVIEW AND PURPOSE

ABM is seeking a proactive and motivated Cleaning Supervisor to lead the day-to-day cleaning operation at Multrees Walk. The successful candidate will be responsible for ensuring the highest standards of cleanliness, presentation, safety, and customer experience are maintained across the Centre at all times.

This is a hands-on supervisory role requiring strong leadership, attention to detail, and the ability to motivate and develop a cleaning team. The Cleaning Supervisor will manage operational delivery, staff performance, training, stock control, quality audits, and site compliance, while working closely with the wider site management team to support the overall success of the Centre.

The role also includes responsibility for completing routine administration, including timesheet verification, payroll information, staff records, audits, and compliance documentation.

Main Duties / Responsibilities

1. Ensure all internal and external common areas are maintained to the highest standards of cleanliness, presentation, and safety.
2. Supervise and support the day-to-day cleaning operation, ensuring all scheduled tasks are completed effectively.
3. Conduct daily site inspections and quality checks to ensure agreed standards are consistently achieved.
4. Prepare and manage staff rotas to ensure adequate cover while managing holidays and absences fairly and effectively.
5. Monitor employee performance and provide coaching, guidance, and support to maintain high standards.
6. Assist with the recruitment, induction, and training of new team members.
7. Ensure all staff complete mandatory training and are competent in the safe use of cleaning equipment, machinery, and chemicals.
8. Maintain compliance with all ABM Health & Safety policies, site procedures, COSHH regulations, and safe systems of work.
9. Ensure accidents, incidents, hazards, and near misses are reported and recorded in accordance with company procedures.
10. Carry out regular checks of equipment and machinery, ensuring pre-use inspections are completed and defects are reported promptly.
11. Complete and submit timesheets, payroll information, attendance records, holiday records, and other routine administration accurately and on time.
12. Maintain operational records, audit documentation, training records, and compliance documentation as required.
13. Monitor stock levels of cleaning consumables, chemicals, PPE, and equipment, ensuring supplies are ordered in a timely manner.
14. Ensure recycling and waste streams are managed in line with site procedures and environmental objectives.
15. Identify and report any maintenance issues or operational concerns to the Operations Manager.
16. Support the wider site team with incidents, emergencies, and operational requirements when required.
17. Build and maintain positive working relationships with the client, tenants, colleagues, contractors, and visitors.
18. Promote a positive team culture through effective communication, professionalism, and leadership.
19. Ensure a professional appearance is maintained at all times and positively represent the ABM brand.
20. Undertake any other reasonable duties as requested by the Operations Manager or management team.

Requirements

Essential Skills

· Previous cleaning supervisory experience.

· Strong leadership and people management skills.

· Good written and verbal communication skills.

· Excellent organisational and time management skills.

· Ability to motivate and develop a team.

· Strong attention to detail and commitment to high standards.

· Experience managing rotas, attendance, and timesheet administration.

· Ability to carry out inspections, audits, and quality checks.

· Good knowledge of Health & Safety and COSHH requirements.

· Basic IT skills, including Microsoft Office applications.

· Ability to work under pressure and prioritise workloads effectively.

· Self-motivated with the ability to work independently and use initiative.

· Professional, reliable, and customer-focused approach.

· Ability to work as part of a wider team.

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.